Customer Relationship Management (CRM)
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Salesforce's Long-Awaited Inflection is Here: Rally On!
MarketBeat· 2025-10-16 23:02
Core Insights - Salesforce has lifted its long-term revenue forecast, now targeting over $60 billion in annualized revenue by 2030, driven by advancements in agentic AI [4][5] - The company is expanding its partnerships with major tech firms like Alphabet, Anthropic, and OpenAI, enhancing its AI-assisted CRM services [4][6] - Salesforce's free cash flow is projected to increase by 200% over the next five years, supporting aggressive stock buybacks [8][10] Revenue and Earnings Outlook - The long-term revenue target of exceeding $60 billion by 2030 surpasses analysts' expectations, with agentic AI anticipated to grow at a double-digit CAGR of 35% to 45% [5][6] - The agentic AI industry is expected to experience significant growth, benefiting Salesforce due to its existing client base, which includes approximately 90% of the Fortune 500 [6] Stock Performance and Forecast - Current stock price is $245.09, with a 12-month price target of $325.72, indicating a potential upside of 32.90% [9] - Analysts have begun a cycle of price target increases, with the highest target reaching $400, suggesting a bullish sentiment shift [11] Institutional Activity - Institutional investors own over 80% of Salesforce stock, with a favorable buying activity ratio of $1.50 bought for every $1 sold, indicating strong support for the stock [12] Technical Analysis - Recent price action shows bullish trends, with a potential move above moving averages that could drive the stock price to $288 in the short term [13][14]
Klaviyo Advances AI-first B2C CRM with the Launch of Marketing Agent and Customer Agent
Businesswire· 2025-09-25 13:31
Core Insights - Klaviyo has introduced its Marketing Agent and released its Customer Agent, positioning itself as an AI-first B2C CRM [1] - The new agents unify data, marketing, service, and analytics on a single platform, providing consumer brands with a competitive edge [1] - This development is part of Klaviyo's vision to create the first autonomous B2C CRM tailored for the AI era [1] Company Developments - The Marketing Agent and Customer Agent are built on Klaviyo's data platform (KDP), enhancing the company's technological capabilities [1] - The launch of these agents marks a significant step in Klaviyo's strategy to leverage AI in customer relationship management [1] Industry Impact - Klaviyo's advancements may set a new standard in the B2C CRM industry, emphasizing the integration of AI technologies [1] - The introduction of these tools could influence how consumer brands approach data-driven marketing and customer engagement [1]