Core Viewpoint - The incident involving a car owner being charged for 67.96 liters of gasoline despite having a 50-liter fuel tank raises significant concerns regarding the accuracy and reliability of fuel dispensing systems at gas stations [2][5]. Group 1: Incident Details - The gas station involved is China National Petroleum Corporation's Sichuan Chengdu Sales Company, specifically the Gaoxin Tianshan gas station located in Chengdu High-tech Zone [2]. - The specific fuel pump in question was identified as pump number 06, which has been sealed and is currently out of service since the incident on August 9, 2025 [2]. - Following the complaint, the local market supervision authority conducted an on-site investigation on August 12, and a comprehensive investigation is ongoing [2]. Group 2: Customer Experience - The car owner, Mr. Yang, reported that he was charged for 67.96 liters of gasoline, which he disputed due to the capacity of his vehicle's fuel tank being only 50 liters [5]. - After raising concerns, the gas station insisted on charging based on the pump's reading, leading to Mr. Yang's frustration as he received no immediate resolution [5][7]. - Despite a gas station representative offering a personal refund for the overcharge, Mr. Yang felt the need for a formal apology or explanation, which has not been provided even after the fuel pump was unsealed [7].

Core Viewpoint - The integration of "Party Building + Amiba" management model has effectively enhanced the operational efficiency and service quality of the company, leading to improved performance and customer satisfaction [1][2][3] Group 1: Party Building Initiatives - The company has established a "3+1+F" work mechanism to strengthen the foundation of party building and integrate it into operational practices [1] - A "Party Member Oil Benefit Day" initiative has been launched, where party members assist at gas stations during peak times to enhance customer service [1] Group 2: Amiba Management and Performance Improvement - The combination of party building and Amiba management has facilitated better communication and problem-solving, resulting in improved operational efficiency [2] - Detailed market analysis was conducted around six gas stations to understand regional environments and consumer levels, leading to targeted operational strategies [2] Group 3: Service Innovation and Brand Development - The company has focused on enhancing service quality to maintain competitiveness in the market, including optimizing data processes for better operational decision-making [3] - Strategies have been implemented to improve charging service efficiency, such as optimizing peak charging times and encouraging timely vehicle departures, which has increased daily service to 150 electric vehicle owners [3]