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“入境游”国庆假期持续升温 数字化升级吸引“世界流量”
Zhong Guo Jing Ying Bao· 2025-10-03 04:29
Core Insights - The tourism market in China is experiencing a resurgence during the National Day holiday, with a predicted daily average of over 2 million inbound and outbound travelers [1] - The demand for cross-border travel is strong, driven by visa-free policies and the recovery of flight schedules, with a notable increase in foreign tourists visiting China [1][2] - Ctrip is actively enhancing its digital infrastructure to support small and medium-sized enterprises in the hospitality sector to better cater to international tourists [2][5] Group 1: Market Trends - The combination of the National Day and Mid-Autumn Festival has led to a significant increase in travel, with foreign travelers flying to 70 cities in China, particularly Shanghai, Beijing, and Guangzhou [1] - Popular source countries for inbound tourism include South Korea, Japan, Thailand, Malaysia, Singapore, the UK, Indonesia, the US, Russia, and Australia, with a 75% year-on-year increase in Russian tourist bookings [1][2] Group 2: Challenges and Opportunities - Small and medium-sized hotels face challenges such as language barriers, cultural differences, and a lack of familiarity with digital tools, which hinder their ability to serve international guests effectively [2][3] - Ctrip's initiatives include providing multi-language service capabilities and AI tools to help hotels improve their operational efficiency and customer service [2][5] Group 3: Ctrip's Initiatives - Ctrip has launched a one-stop inbound service center at Beijing Capital Airport, offering bilingual guidance and various support services to incoming tourists [3][4] - The "Smart Travel Future" hotel empowerment plan aims to assist 200,000 partner hotels over three years, focusing on breaking down language, traffic, and technology barriers [5][6] Group 4: Technological Advancements - Ctrip's AI systems enable real-time translation in 26 languages, significantly improving communication and operational efficiency for hotels [6][7] - The integration of AI tools has allowed hotels to automate 80% of daily inquiries, enhancing response speed and accuracy [7][8]