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工行成都分行深耕养老金融 绘就“银龄”幸福新生活
Core Viewpoint - The Industrial and Commercial Bank of China (ICBC) Chengdu Branch is actively enhancing its pension financial services, aiming to establish a comprehensive ecosystem for elderly care and financial support, thereby setting a benchmark in the local pension finance sector [1][10]. Group 1: Pension Financial Services - ICBC Chengdu Branch has implemented a "social security and banking integration" service model, optimizing basic pension insurance services and providing a full-channel service network through 271 offline outlets and an online platform, serving over 4.2 million social security participants [3]. - The bank has achieved a corporate pension trust scale of nearly 17 billion yuan in Chengdu, holding a market share of approximately 30%, and has served over 200,000 account management clients [6]. - As one of the first pilot banks for individual pension business, ICBC Chengdu Branch has provided one-stop services for account opening, fund contributions, and product investments, serving 2.26 million individual pension clients across the province since 2022 [6]. Group 2: Elderly-Friendly Services - The bank has completed the renovation of 271 offline outlets to be elderly-friendly, incorporating clear signage and specialized facilities to assist elderly clients [7][8]. - A dedicated team for elderly services has been established, ensuring that staff are well-versed in pension policies and products, as well as anti-fraud skills, to provide comprehensive support [8]. Group 3: Community Engagement - ICBC Chengdu Branch has partnered with 181 streets and 489 communities to create "Community Respect for the Elderly Service Stations," offering a range of activities and services tailored to different stages of elderly life [9]. - The bank has organized various community events, including financial knowledge lectures and entertainment activities, to deliver financial services and care directly to the elderly [9]. Group 4: Support for the Silver Economy - The bank has signed a strategic cooperation agreement with the Chengdu Silver Economy Industry Alliance, committing to support the integration of medical and elderly care industries with approximately 10 billion yuan in special credit for related projects [10]. - ICBC Chengdu Branch has served nearly 300 hospitals and enterprises in the medical and elderly care sectors, addressing needs across project construction, operational turnover, and technological upgrades [10].