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中邮钱包APP3.0发布会:以“琴棋书画”为笔 绘就金融数智化新画卷
Zheng Quan Ri Bao Wang· 2025-06-13 09:48
Core Viewpoint - The launch of the upgraded "Postal Wallet APP 3.0" by China Post Consumer Finance aims to enhance customer experience and support consumption through innovative financial services [1][3][4]. Group 1: Product Innovation - The Postal Wallet APP 3.0 has undergone a comprehensive upgrade focusing on five key areas: interactive experience, service functionality, AI-driven financial services, brand trust enhancement, and new experiences within the Harmony ecosystem [5]. - The app has optimized user interaction, simplifying the loan process to three steps and making financial terminology more accessible, significantly improving user experience and lowering barriers to use [8]. - New features include YO+ credit scoring and "Credit Compass," which utilize multi-dimensional data modeling to provide personalized financial services and help users identify hidden risks [8]. Group 2: Risk Management - The company emphasizes the importance of self-developed risk control systems as a core competitive advantage, utilizing a digital risk management platform and big data models to accurately identify customer risks [8][9]. - A comprehensive fraud risk prevention system has been established to protect customer rights against individual and group fraud [8]. Group 3: Technological Development - The company is committed to full-chain independent research and development, with over 90% of its systems self-developed, and has applied for 146 invention patents, of which 101 have been authorized [9][10]. - The integration of AI technologies has led to the development of tools like "Postal Vision" and virtual digital assistants, enhancing customer service and operational efficiency [9][10]. Group 4: Ecosystem Expansion - The company is focused on building a "Postal Consumer Finance+" ecosystem, collaborating with various partners to create a diverse and open ecosystem that offers comprehensive financial and lifestyle services [11]. - The collaboration with academic and industry leaders during the launch event provided valuable insights into the role of credit data and technology in the digital transformation of consumer finance [11]. Group 5: Future Vision - The company envisions a more inclusive financial future, leveraging technology to enhance user experience while ensuring robust risk management [12].