Core Insights - The article highlights the exceptional customer service provided by Chengdu Rural Commercial Bank in handling a unique deposit of over 26,000 coins weighing approximately 260 pounds, reflecting the bank's commitment to customer satisfaction and efficient service [1][2] Group 1: Customer Service - Chengdu Rural Commercial Bank's staff member, Yuan Nujie, efficiently managed the coin deposit process for a property management client, demonstrating the bank's dedication to addressing specific customer needs [1] - The bank implemented a temporary packaging service to facilitate the counting of a large volume of coins, allowing the client to avoid long wait times [1] - The client expressed gratitude for the bank's willingness to accept the large quantity of coins and praised the attentive service provided [1] Group 2: Business Operations - In 2024, Chengdu Rural Commercial Bank reported a total of 46,000 cash service appointments amounting to 898 million yuan, and processed 219 temporary packaging transactions totaling nearly 2 million yuan [2] - The bank has introduced services such as coin exchange and temporary packaging across over 500 branches to meet the needs of local residents and businesses, enhancing the accessibility and convenience of financial services [2] - The establishment of priority processing for cash exchange and dedicated service counters aims to make financial services safer, more convenient, and more aligned with community needs [2]