《中国民航报》、中国民航网 记者冯智君 通讯员王婷婷、张娜 报道：年度收官，宜昌三峡机场2025年 累计起降航班2.87万架次、完成旅客吞吐量340.6万人次，其中国际出入境客流12.3万人次，三大核心指 标同比分别增长6%、10.8%和15.6%，均创机场通航以来历史新高。客流规模继续保持中部六省非省会 城市机场首位、湖北省内机场第二位。 筑牢安全基石，运行品质获得权威认可。宜昌三峡机场严守安全红线底线，持续完善风险防控、隐患治 理与自查优化的闭环管理机制，在运输机场运行安全保障能力综合评估中得分98.7分，进位至全国C类 机场第14名，中南辖区排名第1，顺利实现第29个航空安全年。旅客服务方面，创新推出"五色"服务体 系，以红、橙、黄、绿、蓝五种色彩为载体，搭配服务手环与贴纸，通过鲜明的视觉标识实现旅客服务 保障工作的精准触发。2025年，宜昌三峡机场获评中国民用机场协会"航空公司保障优秀机场"，并成功 通过国际机场协会（ACI）机场客户体验一级认证，成为国内率先获此国际权威认证的机场。 2026年是"十五五"规划开局之年，也是宜昌三峡机场通航30周年。宜昌三峡机场将聚焦打造卓越高效的 区域国际航空枢纽目 ...

Core Viewpoint - Yichang Three Gorges Airport has introduced an innovative "Five Color" service system to enhance the travel experience for passengers with diverse needs, aiming to provide warmth and care during air travel [1][4]. Group 1: Service System Overview - The "Five Color" service system is designed around the differentiated needs of passengers, utilizing red, orange, yellow, green, and blue colors as visual identifiers to trigger precise service responses [3]. - Each color represents a specific service mission: - Red for "Late Arrival Butler" to assist late passengers with a green channel for smooth boarding [3]. - Orange for "First Flight Worry-Free" focusing on first-time flyers with a full-process guidance mechanism [3]. - Yellow for "Guarding the Elderly" to provide safety and comfort for senior travelers through a family appointment and full escort service [3]. - Green for "Your Child Companion" aimed at unaccompanied minors, offering engaging reading materials and dedicated supervision [3]. - Blue for "Love Without Barriers" providing comprehensive services for disabled passengers, including wheelchair reservations and priority boarding [3]. Group 2: Implementation and Impact - The service system aims to address real travel difficulties and break the limitations of traditional service models, transforming the terminal into a reliable haven for travelers [4]. - Since the beginning of 2023, Yichang Three Gorges Airport has supported 15,000 passengers with differentiated needs, indicating the effectiveness of the "Five Color" service system [4]. - The color-coded service identifiers serve as exclusive tags for passengers and action signals for service personnel, with ongoing optimization planned to make the "Five Color" service a hallmark of warm journeys [4].