为让精细化服务落到实处，切实提升学子出行体验，工作人员全程协助学子完成东航"东方万里行"会员 注册，针对学生群体特点，特别讲解了会员等级提升的专属通道、校园场景下的积分获取方式，让学子 快速掌握会员权益，并当场赠送包含东航定制行李牌、精美飞机模型钥匙扣、特色主题冰箱贴在内的文 创礼品，礼品设计充分考虑学生出行便携性与实用性，让东航主题文化伴随学子返乡旅程。东航结合前 期调研的各高校学子返乡热门目的地数据，精准开通"寒假热门航线限时折扣购票通道"，重点覆盖北 京、上海、广州、昆明、三亚等方向，针对学生群体推出最高30%的票价优惠，同时明确了学生票的购 票凭证要求、退票改签的特殊政策，避免学子因行程变动产生额外损失。为解决学子现场购票的操作难 题，工作人员一对一协助完成票价查询、订单提交、支付流程，针对无成人陪同的学生、同行返乡的学 生群体，还提供了"团体票预约""出行须知定制"等增值服务，提前告知航班登机流程、机场接送指引等 关键信息，全方位降低学生群体的出行成本与出行顾虑。 东航西北分公司持续以精细化服务为核心，不断创新服务形式、拓展服务场景。针对学生、老人、家庭 出游等不同旅客群体的差异化需求，进一步细化服 ...

在一次保障江苏省残特奥会乒乓球队从广州返回南京的任务后，该队工作人员张先生对南航的服务表示 了认可："从值机到登机，各个环节的服务人员都非常热情周到，为我们的运动员出行提供了很大便 利。" 中青报·中青网记者 张真齐来源：中国青年报 南航的"门到机舱"的无缝衔接服务，可以为行动不便的旅客提供从机场入口、通过安检，直至在机舱座 位落座的全流程专人引导与协助。 12月15日，全国第十二届残疾人运动会暨第九届特殊奥林匹克运动会顺利闭幕。作为赛事的重要交通保 障单位，中国南方航空（以下简称"南航"）在赛事期间承担了重要的航空运输任务。 据统计，自赛事启动以来，南航累计保障涉赛航班984班，服务涉赛人员约4100人次，保障托运行李超 过4200件，其中服务轮椅旅客达349人次，通过一系列精细化服务举措，为赛事顺利开展提供了坚实的 航空运输支撑。 记者了解到，为应对残特奥会带来的特殊保障需求，南航在组织架构和服务流程上作了针对性部署。南 航内部成立了专门的赛事保障工作专班，建立了涉赛航班的动态监控机制，对航班运行状态和旅客需求 进行全流程跟踪；同时，延续了此前服务全国运动会的经验，继续为符合条件的残特奥运动员与随行人 员 ...

《中国民航报》、中国民航网 记者胡夕姮 通讯员李静 报道：近日，南京机场精心组织"活力启航，首 乘无忧"服务进校园活动，通过讲解、科普、互动等形式，为高校学生提供乘机指引，将专业、贴心、 实用的机场服务带到学生身边。 为切实解决学生出行痛点，南京机场地面交通运行管理部介绍了机场大巴的运营线路，包括大巴班次、 停靠站点和购票方式，还推出"大巴进校园"便利举措：在寒暑假出行高峰期，机场大巴将直达部分高校 校园，真正实现"校门到机场"无缝衔接，减轻学生携带行李转乘的负担。 （本文图片均由南京机场提供） 此次进校园活动，系统普及了乘机出行知识，更让众多高校学生切实感受到南京机场"以旅客为中心"的 服务温度。不少学生表示，活动消除了他们对乘机流程的陌生感，让寒暑假出行变得更加省心便捷。南 京机场表示，将持续关注不同旅客群体的需求，推出精细化、个性化的服务举措，高品质保障旅客顺畅 出行。（编辑：许浩存 校对：陈虹莹 审核：程凌） 活动中，机场地服人员围绕值机选座、行李托运等乘机全流程展开讲解，内容涵盖值机选座小技巧、行 李托运的注意事项等，并结合实际案例一一拆解说明。针对证件遗失、行李超重等常见问题，地服人员 提供了清晰 ...

习近平总书记在《纵深推进全国统一大市场建设》一文中明确提出，要"着力整治地方招商引资乱 象""统一政府行为尺度"，要求地方在推动经济发展特别是招商引资时，哪些能干哪些不能干有明确规 矩，不能各行其是。 "内卷式"招商必将走向尽头。不过，彻底摆脱路径依赖、重塑招商逻辑，仍有一段长路要走。 "补贴竞赛"退场 "零和博弈"仍在 土地让利、税收返还、奖励补贴，是传统的招商引资"三板斧"。"血拼式"招商大行其道，看似为地方引 入大量企业，实则不少都"水土不服"、后劲不足。超出地方承受能力的巨额投入，已偏离了招商初衷。 2024年8月，《公平竞争审查条例》（以下简称《条例》）正式施行，明令禁止"给予特定经营者税收优 惠"以及"选择性、差异化的财政奖励或者补贴"。这被视作一道分水岭，宣告了上述招商引资方式在法 律层面的终结。 经济日报记者调查发现，《条例》实施一年多来，明面上的"补贴竞赛"退场了，但仍有地方变换手段， 行"内卷式"招商之实。 "现在出现不少变通办法，有的不直接给企业土地让利，而是适当降低工业用地基准价；有的不直接给 企业奖补，而是通过平台公司建厂房，为企业减免租金或延长装修期，或是给企业高管个人补贴 等。" ...

Core Insights - The recent National Day holiday highlighted the ongoing issue of charging difficulties for electric vehicle (EV) owners, with reports of long wait times for charging stations becoming a trending topic [1] - The current approach of merely increasing the number of charging stations is insufficient; a more comprehensive and multi-layered solution is needed to address the charging anxiety faced by EV users [1] Charging Infrastructure - As of August 2025, the total number of electric vehicle charging infrastructure (charging guns) in the country is projected to reach 17.348 million [1] - During non-holiday periods, the utilization rate of highway charging stations remains low, indicating that many charging facilities are underused and waiting for vehicles to arrive [1] Service Optimization - Implementing refined services is crucial; for instance, utilizing big data to accurately predict charging demand during holidays could help in deploying mobile charging stations where needed [1] - Promoting a "reservation charging" model could allow EV owners to plan their charging stops in advance, reducing the likelihood of long queues at charging stations [1] Equipment Maintenance - The issue of charging difficulties is not solely due to a lack of charging stations; some existing stations are outdated or malfunctioning, leading to low utilization rates [1] - Establishing a regular maintenance mechanism for charging stations, including timely repairs and updates of old equipment, is essential to improve the overall efficiency of the charging network [1] Industry Challenges - The challenges faced during holiday charging are indicative of broader issues in the development of the new energy vehicle sector, testing the speed of technological innovation and the precision of service optimization [1] - The situation underscores the need for a shift in thinking towards more effective solutions in the EV charging landscape [1]

Core Insights - The article highlights the transformation of Zhongmu New District into a vibrant commercial hub, leveraging unique business strategies to attract consumers and enhance the shopping experience [1][7] Group 1: Brand Scarcity - Zhongmu New District has adopted a "first-store economy" and "flagship store matrix" to combat market homogenization, positioning itself as a brand origin rather than a follower [3] - The Zhongmu Shanshan Outlets has evolved into a comprehensive cultural and commercial complex, featuring over 100 flagship stores, including 14 "national first cabinets" and 1 "billion cabinet" [3] Group 2: Immersive Experience - The district integrates "commerce + culture + landscape" to enhance consumer experience, transforming shopping into a park-like journey [5] - Initiatives like "national tickets as cash" and various events such as music festivals and sports events have been introduced to extend consumer engagement and create a destination for short trips [5] Group 3: Human-Centric Services - Zhongmu Shanshan Outlets focuses on personalized services, creating a three-dimensional service system that caters to women, pets, and families, enhancing emotional connections with consumers [6] - The district offers amenities like free children's play areas and special gifts for holidays, which significantly improve customer loyalty and lifetime value [6] Group 4: Future Development - The success of Zhongmu's commercial economy is attributed to the synergistic effect of brand scarcity, immersive experiences, and human-centric services [7] - Moving forward, the district aims to maintain innovation, respond to online shopping challenges, and further enhance service quality to solidify its position as a new consumption landmark in the Zhengzhou metropolitan area [7]

《中国民航报》、中国民航网 记者许晓泓 通讯员巩传陟 报道：进入暑运以来，面对出行客流持续高位 运行，海南控股旗下潍坊机场秉承"真情服务"理念，全面升级精细化、场景化服务举措。聚焦老年旅 客、首乘旅客、晚到旅客、无成人陪伴儿童等多元群体的核心需求，努力将安全、便捷、舒适融入每一 位旅客的暑期出行体验，用心诠释"'潍'您服务，温暖心'坊'"的服务内涵。 极速通道：为晚到旅客按下"加速键" 银发关爱：全流程守护银发适老之旅 为满足老年旅客跨越"数字鸿沟"的出行需求，潍坊机场精心构建"轻出行"守护链：设置专属值机柜台， 免除排队之忧；配备银发服务专员，提供"从车门到舱门"的全流程陪护；精心编印大字版《年长旅客无 忧乘机指南》，以图文并茂形式清晰呈现乘机流程。辅以老花镜、爱心轮椅等适老设施，助力银发旅客 从容出行，尽享云端之旅。 首乘赋能：让出行旅客的"人生首飞"更美好 潍坊机场创新推出"首乘旅客关爱计划"：制作手绘漫画风格《首乘指南卡》，轻松解读乘机流程；配备 醒目的荧光识别贴纸与硅胶手环，确保工作人员远距离精准识别。专职引导员开辟"首乘绿色通道"，在 值机、安检、登机环节实现无缝动态衔接，让每位旅客的"人生首飞" ...

Core Viewpoint - Yichang Three Gorges Airport has introduced an innovative "Five Color" service system to enhance the travel experience for passengers with diverse needs, aiming to provide warmth and care during air travel [1][4]. Group 1: Service System Overview - The "Five Color" service system is designed around the differentiated needs of passengers, utilizing red, orange, yellow, green, and blue colors as visual identifiers to trigger precise service responses [3]. - Each color represents a specific service mission: - Red for "Late Arrival Butler" to assist late passengers with a green channel for smooth boarding [3]. - Orange for "First Flight Worry-Free" focusing on first-time flyers with a full-process guidance mechanism [3]. - Yellow for "Guarding the Elderly" to provide safety and comfort for senior travelers through a family appointment and full escort service [3]. - Green for "Your Child Companion" aimed at unaccompanied minors, offering engaging reading materials and dedicated supervision [3]. - Blue for "Love Without Barriers" providing comprehensive services for disabled passengers, including wheelchair reservations and priority boarding [3]. Group 2: Implementation and Impact - The service system aims to address real travel difficulties and break the limitations of traditional service models, transforming the terminal into a reliable haven for travelers [4]. - Since the beginning of 2023, Yichang Three Gorges Airport has supported 15,000 passengers with differentiated needs, indicating the effectiveness of the "Five Color" service system [4]. - The color-coded service identifiers serve as exclusive tags for passengers and action signals for service personnel, with ongoing optimization planned to make the "Five Color" service a hallmark of warm journeys [4].

Group 1 - The core viewpoint of the articles emphasizes the innovative "online and offline integration, full-process standardization" service model introduced by the Huangpi District Tobacco Monopoly Bureau to enhance government service efficiency and create a more convenient business environment for the public [1][2] Group 2 - The online service leverages the "Tobacco Government Service Platform," allowing applicants to easily submit seven types of license applications, with an intelligent system that automatically reviews materials and promptly forwards applications to local inspection teams. For instance, a convenience store owner completed a license renewal application in just 2 working days, reducing the approval time by 50% compared to previous processes [1] - The offline service window implements a "one-stop service" approach with an intelligent guidance system, providing material pre-examination and process guidance, effectively achieving the goal of "most run once" to make it easier for the public [1] - To address the challenges faced by rural retail license holders, the inspection team has formed a "mobile service team" equipped with portable inspection devices to reach remote towns, offering on-site application acceptance and legal guidance to special groups [1] - The bureau has established a "three-color warning" mechanism for post-license supervision, implementing graded handling for abnormal operators to balance regulation and service, thereby maintaining a good market order [1] Group 3 - The bureau's management emphasizes the principle of "more data running, less running for the public," utilizing digital reform and refined services to make license management more efficient and transparent [2] - Future plans include exploring an "AI + approval" model to further compress processing times and continuously improve public satisfaction, contributing to the optimization of the business environment [2]

Core Viewpoint - Zhangjiajie Lotus International Airport has introduced five innovative service measures to enhance passenger travel experience during the peak travel period of the May Day holiday, ensuring a worry-free journey from check-in to boarding [1][9]. Group 1: Efficient Check-in Services - The airport has established a "No Checked Baggage Counter" at the B check-in island, allowing travelers without checked luggage to complete check-in quickly, promoting an "arrive and go" efficient travel experience [1]. - The "Le Xiang Yong" service platform enables travel agencies and tour guides to pre-book team check-in services, allowing them to skip queues and receive boarding passes in advance. Since the start of the flight season, 237 teams and 4,019 passengers have benefited from this service [3]. Group 2: Streamlined Security Checks - To improve efficiency during peak times, the airport has increased early morning staff and opened additional security check channels 30 minutes earlier. A pre-check area for luggage has also been established to assist passengers in ensuring compliance with carry-on regulations [5][6]. - Special assistance is provided for travelers with large luggage, mobility issues, and vulnerable groups such as the elderly, children, and pregnant women, with dedicated personnel to help with luggage retrieval and priority boarding [5]. Group 3: Volunteer Services - A volunteer service team composed of party members and youth league members is actively providing assistance in key areas such as check-in halls, security checkpoints, and boarding areas, offering help with travel procedures, route guidance, inquiries, and maintaining order [8]. - During peak times, the team enhances crowd management to reduce waiting times, embodying the concept of "service with warmth" [8].