近日，京东健康体检中心宣布将以新型专业健康管理机构为核心定位，致力于打造中国专业体检"第三极"，从而打破公立医院 与传统民营体检机构长期以来的"两极"格局。凭借"前沿技术加持的医学专业保障、领先全行业的医疗服务体验、以体检为起点 的全链路健康服务"三大优势，京东健康体检中心将持续扩展服务范围，为民众提供全新健康管理解决方案。 在专业保障方面，京东健康体检中心自建医生团队，其中中级及以上职称医生占比100%，线上服务团队医生均为副高及以上职 称，关键科室主任医师占比达到22%。 通过AI技术深度赋能，京东健康体检中心的服务效率与精准度得到大幅提升，其中智能导检系统让用户的平均候检时间缩短了 近30分钟；AI总检系统则让结论报告生产效率提升135%，带动用户获得体检报告的平均时间缩短了3.5天。 背靠京东健康强大的医疗健康商品供应链和丰富的医疗健康服务资源，体检中心深入链接"医、检、诊、药"一站式服务生态， 创新构建起"精准发现-专业解决-动态追踪"健康管理闭环。用户在体检后如需进一步就诊，可方便获取京东互联网医院的三甲专 家资源，实现从筛查到问诊的无缝衔接；针对检后用户明确的医疗健康商品与服务需求，京东健康旗下 ...

在大健康产业成为国民经济重要增长极的背景下，体检行业作为健康管理的前哨阵地，正经历着 一场深刻的格局重构。 长期以来，公立医院体检部与传统民营体检机构形成的"两极博弈"格局，已难以满足消 费者对专业、高效、个性化健康服务的需求。行业增速从2021年的2 7%持续放缓至2 024 年的7.8%。 京东健康自入局体检行业以来，并未简单复制现有行业模式，而是以差异化核心能力重 构行业服务标准，核心表现在三个方面：专业度上媲美公立医院，服务体验上远超传统 民营体检机构，价格上保持亲民普惠。 在 专 业 保 障 方 面 ， 京 东 健 康 体 检 中 心 自 建 医 生 团 队 ， 其 中 中 级 及 以 上 职 称 医 生 占 比 1 0 0%，线上服务团队医生均为副高及以上职称，关键科室主任医师占比达到2 2%。 用 户 层 面 ， 专 业 焦 虑 、 体 验 崩 塌 、 套 餐 鸡 肋 、 报 告 废 纸 已 成 为 最 为 突 出 的 痛 点 。 2 0 2 4 年，用户投诉量同比激增58%， 49.5%的用户吐槽等待时间过长，40%用户因无解读、 无干预而忽视报告……一系列数据折射出行业发展的深层困境。 在此 ...

Core Insights - JD Health's health examination center aims to establish a new professional health management institution, creating a "third pole" in China's health examination sector to break the long-standing "bipolar" pattern between public hospitals and traditional private examination institutions [1][4] Group 1: Professional Assurance - The health examination center has built its own medical team, with 100% of doctors holding intermediate or higher titles, and 22% of key department heads being chief physicians [1][4] - The center utilizes AI technology to significantly enhance service efficiency and accuracy, reducing average waiting times by nearly 30 minutes and increasing report production efficiency by 135%, leading to a 3.5-day reduction in the average time to receive examination reports [5] Group 2: Service Experience - The center is equipped with international top-brand testing equipment and has developed a unique service standard comparable to airline service, enhancing user experience through thoughtful design elements such as heated coupling agents and senior-friendly restroom facilities [5] Group 3: Integrated Health Management - Leveraging JD Health's robust supply chain and diverse medical service resources, the examination center links "medical, testing, diagnosis, and pharmacy" into a one-stop service ecosystem, creating a health management loop of "precise discovery - professional resolution - dynamic tracking" [2][5] - Post-examination, users can seamlessly access top-tier expert resources from JD Internet Hospital for further consultations, and various services like JD Pharmacy and JD Nurse at Home can quickly provide integrated solutions based on users' specific health needs [5] Group 4: Future Developments - The health examination center plans to continue deepening the application of AI technology to enhance professional services and management decision-making efficiency, while also expanding its store network to increase the coverage of the "third pole" service, allowing more users to access high-quality professional health management services [6]