Core Insights - The rapid development of financial technology is driving banks to adopt large model technology as a core driver for transformation and innovation, with many banks actively engaging in this area by 2025 [2] Group 1: Industrial Leadership - Industrial and Commercial Bank of China (ICBC) leads in large model application, having launched the "ICBC Zhiyong" system, which has surpassed 1 billion calls by Q2 2025, enhancing over 20 core business areas and 200 application scenarios [3] - ICBC's application scenarios increased by 67% year-on-year compared to 2024, with call frequency rising by 120%, showcasing significant scaling effects [3] - The system has improved foreign exchange trading decision response speed by 80% and increased trading execution efficiency by 300%, with related business revenue up 15% year-on-year in the first half of 2025 [3] Group 2: Technological Deployment - Agricultural Bank of China has successfully deployed the DeepSeek model internally, enhancing business innovation and operational efficiency across various processes [5] - Huaxia Bank has implemented DeepSeek for various applications, improving office efficiency and customer service through intelligent Q&A and report generation tools [6] - Jiangsu Bank utilizes DeepSeek for intelligent contract quality inspection and automated valuation reconciliation, achieving over 90% success in identification [7] Group 3: Customer Service Enhancements - Customer service improvements include a 30% increase in marketing conversion rates through targeted marketing strategies based on customer data analysis [7] - Customer satisfaction has risen from 80% to over 90% due to enhanced intelligent customer service capabilities [7] - Beijing Bank has developed a proprietary "Jingzhi" large model, focusing on building an AI platform for various applications [8] Group 4: Future Directions - Shanghai Bank is constructing a "large model + micro model" collaborative system to enhance service delivery and operational efficiency across various financial services [9] - Chongqing Bank plans to leverage large models for broader applications in marketing, risk control, and internal management by 2025 [8] - The overall trend indicates that banks are not only improving their operational efficiency and service quality but also contributing valuable experiences for the digital transformation of the banking industry [10]