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经常HUI企 中银护航——中国银行山东省分行深耕涉外金融服务
Qi Lu Wan Bao· 2025-09-30 03:26
Core Insights - Shandong Bank is enhancing its international financial services to support both "bringing in" and "going out" clients, achieving significant results in foreign currency exchange and related services [1][2][3] Group 1: Service Expansion - Shandong Bank has established 73 foreign currency exchange points across 15 cities, allowing foreign individuals to exchange cash without visiting a bank [1] - The bank has set up a tax refund service point at Jinan Yaoqiang Airport, processing 41 tax refund transactions with a total sales amount of 686,100 yuan and a refund amount of 61,500 yuan by the end of August [1] Group 2: Digitalization and Efficiency - The bank has launched online salary exchange services for outbound enterprises, allowing employees to self-process currency exchange without using their annual quota [2] - In July, Shandong Bank processed 4,851 online foreign currency cash reservations, enhancing customer experience [2] Group 3: Cash Supply and Accessibility - Shandong Bank has built a one-stop cross-border financial service system with 41 specialized outlets and supports cash withdrawal in 9 foreign currencies [3] - The bank has installed over 1,100 ATMs that support 25 mainstream foreign currencies and has achieved 100% coverage for foreign card cash withdrawal services [3] Group 4: Merchant Services and Payment Solutions - The bank has expanded its foreign card acceptance to over 4,300 merchants, a 6% increase since the beginning of the year, and has upgraded payment systems for high-frequency consumer areas [4] - Shandong Bank is promoting a "small change wallet" service, distributing over 80,000 wallets, including 15,000 for the taxi industry, to facilitate small cash payments [3][4]
四川中行以优质服务助力成都世运会
Zhong Guo Jin Rong Xin Xi Wang· 2025-07-30 12:42
Core Insights - Sichuan Bank is enhancing financial services to support the Chengdu Universiade, focusing on foreign currency exchange, cash services, and tax refund processes [1][3]. Group 1: Financial Services Enhancement - Sichuan Bank has deployed foreign currency exchange machines at Chengdu Tianfu International Airport, allowing foreign visitors to easily access foreign currency through a multilingual AI translation screen that supports 14 languages [2]. - The bank introduced a "cash wallet" product to meet the small cash needs of foreign visitors and other demographics, ensuring a standardized and efficient cash exchange process across 514 branches [2][3]. Group 2: Operational Preparedness - Sichuan Bank is conducting inspections of POS machines at key cultural sites and hotels to ensure smooth financial service operations during the event [3]. - The bank has improved its tax refund services for foreign visitors, reducing the entire process to just 5 minutes, thereby enhancing the overall consumer experience for international travelers [3].