数字化升级消费体验 在离境退税服务升级的进程中，数字化技术的深度应用成为打破传统流程壁垒、提升服务效率的核心驱 动力。各地纷纷联合支付平台与技术企业，推出多元化数字退税工具，让"指尖退税""实时到账"成为现 实。 在北京国贸商城的集中退付点，一名香港旅客在购买价值3万多元的服装后，使用支付宝"碰一下"功能 调出收款二维码，工作人员扫描核实信息后，将退税款2700余元人民币实时转入旅客支付宝电子钱包， 令收到退税款的旅客赞叹不已。 这一快捷场景，是北京离境退税数字化升级的缩影。北京市税务局联合中国银行北京市分行与支付宝平 台，在市内5个集中退付点全面上线"碰一下"退税功能，同时支持扫码、搜索"入境人士退税"等多种调 码方式，满足不同旅客的操作习惯。 据北京市税务局数据，自今年6月推出系列创新举措以来，截至9月底，全市办理离境退税的境外旅客数 量同比增长340%，退税商品销售额同比增长93%，数字化服务的吸引力已初步显现。 近年来，随着我国对外开放水平不断提升和国际消费中心城市建设深入推进，各地税务部门积极响应政 策号召，以数字化赋能、模式创新、区域协同为抓手，持续优化境外旅客购物离境退税服务。一系列举 措不仅大 ...

第八届进博会正在"四叶草"（上海国家会展中心）如火如荼举行，文创馆依旧是最热门的打卡点之一。 进博文创馆今年多了一项新功能——离境退税，驻扎在馆外离境退税集中退付点的中国银行工作人员， 以贴身式服务让外籍旅客获得"一站式"的退税服务体验。 MARIE女士告诉记者，她这次以展商身份到上海参加进博会，在农食产品展区展示葡萄酒等饮料。她 刚在文创馆买了盲盒、徽章等商品，作为此行纪念。据马煜介绍，MARIE女士购物金额总计275元，可 以获得9%的退税，即24.75元。临别前，马煜提醒这位法国展商："你离开上海时，找海关（验核）盖 章。" 事实上，上海已有不少离境退税集中退付点，可供来沪境外人士就近前往。据记者了解，全市已有26个 离境退税集中退付点（含全市通兑点），还有74个"即买即退"单店。其中，中行设立了7个银行网点作 为集中退付点，包括在5个营业网点的集中退付点，以及在本届进博会馆内首次设立的2个集中退付点。 位于进博文创馆和5.2H馆临时网点的集中退付点配备多语种专业服务团队，提供多语种退税信封，覆盖 英语、日语、韩语等，全程协助旅客完成申请单开具、"即买即退"等流程。入境外籍客户凭本人有效身 份证件及在本 ...

Core Insights - The opening of the first hotel-based tax refund point in Shanghai at the Shanghai Grand Hotel aims to provide a seamless "stay, shop, refund" experience for international tourists [1] - The hotel has a high occupancy rate of 82%, with 80% of guests being international, predominantly from South Korea [1] - The increase in South Korean visitors is attributed to the visa-free policy implemented in November last year, leading to a surge in bookings, particularly on weekends and holidays [2] Group 1 - The Shanghai Grand Hotel has established a centralized tax refund point to cater to the growing demand from South Korean tourists [2] - The hotel staff has been trained to provide 24-hour tax refund services, enhancing convenience for guests and nearby businesses [2] - The hotel is adapting its services to accommodate a changing demographic of South Korean visitors, including families and larger groups [2] Group 2 - The hotel supports popular payment methods among South Koreans, such as Kakao Pay, and offers multilingual services to enhance the guest experience [1] - The hotel is strategically located near popular tourist attractions, making it an attractive option for South Korean visitors [1] - There is a strong indication that interest from South Korean tourists will continue to grow, with many already booking for New Year's Eve [2]

Core Points - The China International Import Expo (CIIE) will introduce a "buy and refund immediately" centralized tax refund point for the first time, enhancing the exhibition experience for global exhibitors and foreign travelers through efficient tax refund services provided by the Bank of China [1][2] - The Bank of China has set up two centralized tax refund points at the expo, equipped with a multilingual professional service team to assist foreign travelers in completing the tax refund application process [1] - The centralized refund points will support various payment methods, including electronic refunds, catering to the personalized needs of foreign travelers [1][2] Group 1 - The Bank of China is the sole strategic partner for the CIIE, aiming to optimize the exhibition experience through financial services [1] - The centralized refund points are part of the Bank of China's efforts to implement the State Administration of Taxation's "buy and refund immediately" policy [1] - The service team at the refund points will provide assistance in multiple languages, including English, Japanese, and Korean [1] Group 2 - The Bank of China is collaborating with the Shanghai Municipal Commission of Commerce to support the "Shanghai Welcomes CIIE Consumption Carnival" and promote local tax refund merchants [2] - The establishment of the centralized refund points extends the "buy and refund immediately" service network, creating a one-stop shopping and tax refund experience for exhibitors and travelers [2] - The Bank of China plans to leverage its nearly ten years of experience in the tax refund sector to provide a convenient and efficient consumer experience for inbound travelers [2]

Core Insights - The latest tax data reveals a significant increase in the number of outbound travelers eligible for tax refunds, with a year-on-year growth of 229.8% from January to September this year, alongside a 97.4% increase in the total refund amount [1] Tax Policy and Optimization - Since April, China's outbound tax refund policy has been continuously optimized, enhancing convenience and service measures to effectively stimulate consumption among foreign travelers [1] - Local tax authorities have improved system functionalities to increase the efficiency of tax refund processing and facilitate cross-region refunds, making it easier for travelers [1] Implementation of Refund Points - The tax authorities have established "immediate refund" points in major commercial areas in cities like Beijing, Shanghai, Chongqing, Chengdu, and Guangzhou, allowing foreign travelers to enjoy "multiple shopping points, one refund" [1] - New features such as "mobile refund" and "one-click refund" through Alipay have been introduced in cities like Shanghai and Hangzhou, leading to more efficient refund processing [1]

Core Insights - The mobile payment sector showcased strong performance at the recent Canton Fair, with platforms like Wanlihui, Alipay, and WeChat Pay addressing global payment challenges for merchants [2][3] - Cross-border e-commerce faces significant payment challenges, including currency conversion delays and compliance with foreign platform requirements, impacting cash flow for businesses [3][4] - The fragmented nature of global cross-border payments is attributed to varying payment systems, technical standards, and regulatory frameworks across countries, leading to inefficiencies and high costs [3][4] Payment Challenges - Cross-border e-commerce sellers encounter three main challenges: compliance with foreign exchange regulations, limited payment channels, and high transaction costs due to currency fluctuations [4] - A Shenzhen-based foreign trade factory nearly lost orders due to its inability to accept local currencies from Southeast Asian buyers, highlighting the need for localized payment solutions [3][4] Innovations in Cross-Border Payments - Platforms are innovating to enhance cross-border payment solutions, with Wanlihui launching a "Cross-Border Trade Protection Plan" to address issues like payment channel transparency and compliance [5] - Global E-Payment is expanding its Payful platform to include local accounts and rapid settlement options in Africa and Latin America, while also introducing a new virtual card for multi-currency payments [6] - PingPong and Huifu International are focusing on localized payment solutions and automated processes to streamline cross-border transactions for various industries [6] Enhancements in Domestic Payment Experience - Alipay and WeChat Pay are improving payment experiences for foreign consumers at the Canton Fair, with services like quick tax refunds and international card binding [7] - The integration of multiple foreign card payment options in public transport systems in Guangzhou demonstrates the push towards seamless payment experiences for both domestic and international users [7] - The digital upgrades in mobile payment systems are meeting the needs for security, efficiency, and convenience in both cross-border trade and local consumer transactions [7]

Core Insights - Sichuan Province is actively enhancing its international consumption environment, with a focus on attracting inbound tourists and optimizing consumer experiences [1][3]. Group 1: Tax Refund and Sales Growth - The number of tax refund shops in Sichuan has exceeded 600, with 180 "immediate refund" shops, ranking third in the country; tax refund sales have increased by 190% [1]. - From January to August this year, the province's tax refund sales and amounts grew by 190% and 210%, respectively [1]. Group 2: Measures to Enhance Consumer Experience - Sichuan has implemented six measures to improve payment convenience for foreign consumers, becoming the second province after Shanghai to introduce such policies [3]. - During the recent "Golden Week" for National Day and Mid-Autumn Festival, inbound tourist numbers increased by 32%, with over 63,000 foreign consumers using Alipay, resulting in more than 270,000 transactions, a daily increase of 160% [3]. Group 3: Quality Consumption Initiatives - The China (Sichuan) International Panda Consumption Festival has become a significant consumption promotion platform in Western China, with various seasonal consumption activities planned to stimulate ongoing consumer interest [4]. - The festival this year focused on the theme "Shopping in China," highlighting international, quality, and green elements, featuring 12 influential events for consumers, including international beer festivals and panda-themed tours [4]. Group 4: Innovative Consumption Scenarios - Sichuan is implementing a five-year plan for cultivating new consumption scenarios, which has attracted 27 million visitors and generated over 22 billion yuan in consumption [5]. - Notable consumption scenarios like Zhang Gongqiao Food Street and Li Zhuang Ancient Town have seen peak daily visitor numbers exceeding 40,000 during holidays [5]. - Chengdu's innovative projects have been recognized as typical cases of new consumption scenarios, showcasing Sichuan's efforts in creating unique consumer experiences [5].

Core Insights - The number of duty-free shops and outlets for departure tax refunds in Hainan has increased from 27 at the beginning of the year to 322 by the end of September, with 93 of these being "buy and refund" shops [1][3] - The sales volume for departure tax refunds in Hainan has seen a year-on-year increase of 184.86% [1] Group 1 - The "buy and refund" departure tax refund policy has been expanded from a pilot program to nationwide implementation, enhancing the convenience of inbound consumption [3] - Hainan's tax authorities have streamlined the registration process for refund shops by delegating approval authority from provincial to municipal and county tax authorities, improving efficiency [3] - The tax department in Hainan is upgrading the management information system for departure tax refunds, optimizing operational processes across tax authorities, refund shops, customs, and agencies [3] Group 2 - A joint implementation plan for the "buy and refund" service measures has been issued by Hainan's tax bureau, finance department, and commerce department to enhance policy convenience and improve the shopping experience for foreign travelers [3] - Tax authorities at all levels in Hainan are providing targeted policy guidance to key refund shops, ensuring staff are well-trained in operational procedures [3] - Promotional materials, including a departure tax refund operation guide in 14 languages, are being distributed widely in airports, key business districts, duty-free shops, popular tourist attractions, hotels, and inbound travel agencies to increase policy awareness [3]

Core Insights - Hainan's departure tax refund sales increased by 184.86% year-on-year as of September 2023, with the number of refund shops and outlets rising from 27 at the beginning of the year to 322 [1] - The "immediate refund" service has expanded from a pilot program to nationwide implementation, enhancing the convenience of inbound consumption [1] Group 1 - The number of "immediate refund" shops and outlets reached 93 [1] - Hainan's tax authorities have streamlined the registration process for refund shops, delegating approval authority from provincial to municipal tax offices to improve efficiency [1] - An upgraded management information system for departure tax refunds has been implemented, optimizing operational processes across tax departments, refund shops, customs, and agencies [1] Group 2 - Hainan's tax departments are providing targeted policy guidance to key refund shops to ensure staff are well-versed in operational procedures [2] - Promotional materials, including a departure tax "immediate refund" operation guide in 14 languages, are being distributed widely in airports, shopping districts, duty-free shops, tourist attractions, hotels, and inbound travel agencies to enhance policy awareness [2]

Core Insights - The number of duty-free shops and outlets for departure tax refunds in Hainan has increased from 27 at the beginning of the year to 322 by the end of September, with 93 of these being "immediate refund" shops [1] - The sales volume of departure tax refunds in Hainan has seen a year-on-year increase of 184.86% [1] Group 1: Policy Implementation - The "immediate refund" departure tax refund policy has been expanded from a pilot program to nationwide implementation, enhancing the convenience of inbound consumption [1] - Hainan's tax authorities have simplified the registration process for refund shops, delegating approval authority from provincial to municipal tax authorities to improve efficiency [1] - A new management information system for departure tax refunds has been developed to streamline operations among tax authorities, refund shops, customs, and agents [1] Group 2: Public Awareness and Training - Tax authorities in Hainan are providing targeted policy guidance to key refund shops to ensure staff are well-versed in operational procedures [2] - Promotional materials, including an "immediate refund" operation guide in 14 languages, are being distributed in airports, shopping districts, duty-free shops, tourist attractions, hotels, and inbound travel agencies to enhance policy awareness [2]