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银川机场暑运服务“清凉”升级 航服公司诚意护航
Core Insights - The article highlights the measures taken by Yinchuan Hedong International Airport to enhance passenger experience during the peak summer travel season, with daily passenger throughput exceeding 40,000, a 15% increase compared to the previous year [1] Group 1: Passenger Flow Management - The airport has implemented a night parking lot that can accommodate over 500 vehicles to address the daily traffic volume exceeding 8,000 vehicles, with a parking discount policy introduced on July 1, leading to an increase in average nightly parking from 80 to 230 vehicles, reducing parking saturation by approximately 35% [1] - New guiding signs have been installed during peak traffic hours (8:00-10:00, 15:00-18:00), which display real-time available parking data, reducing average vehicle passage time from 12 minutes to 5 minutes [2] Group 2: Student Transportation Services - A direct campus shuttle service was launched for nearly 3,000 students returning home, with the optimal route avoiding construction areas, reducing travel time by 15 minutes [2] - The shuttle service has successfully transported 127 students in three days, with 63% being ethnic minority students, significantly improving the efficiency of travel compared to previous public transport options [2] Group 3: Amenities and Customer Satisfaction - The "Cool Station" at the T3 terminal serves over 800 passengers daily, offering six specialty drinks, with one drink type consuming 120 liters per day, and ensuring beverage temperatures are maintained between 8-12°C [3] - The airport's passenger satisfaction rating has improved by 2.3 points since the start of the summer travel season, with plans to introduce two additional campus shuttle lines and a smart parking reservation system in August [3]