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温情相伴 科技服务浸润数字高原
Xin Hua Wang· 2025-12-09 01:59
Core Viewpoint - Qinghai Unicom is actively integrating warm services with digital technology through customer day events, providing tangible benefits and surprises to urban and rural communities [1][3][5]. Group 1: Anti-Fraud Initiatives - Qinghai Unicom is conducting anti-fraud education in various regions, using local dialects and real-life examples to inform residents about common scams such as "health product fraud" and "impersonation scams" [1][7]. - Interactive anti-fraud learning activities, including quizzes, are being organized to engage the community and enhance awareness [3][7]. Group 2: Technology Demonstrations - The company is showcasing high-tech products like cloud computers and smart cameras, allowing customers to experience the convenience of technology firsthand [3][8]. - Specific demonstrations include the use of smart devices for daily tasks, such as video calls and home automation, which have received positive feedback from users [3][8]. Group 3: Community Support Services - Qinghai Unicom is providing one-stop services in rural areas, assisting residents with tasks like checking phone bills, changing plans, and setting up services [5][7]. - Initiatives targeting the elderly include personalized training on smartphone usage, ensuring they can navigate technology effectively [5][7]. Group 4: Legal Education and Youth Engagement - The company is collaborating with law enforcement to conduct legal education activities in schools, using interactive methods to teach students about legal knowledge and anti-fraud skills [7]. - Events are designed to create a festive atmosphere, with immersive experiences and significant discounts on services to attract participation [7][8]. Group 5: Future Directions - Qinghai Unicom plans to continue its customer-centric service philosophy, focusing on innovative service formats and quality improvements to enhance the lives of more individuals through technology [8].