Core Insights - The home massage service industry is experiencing significant growth in market demand and increasing competition, with Dongjiao Home standing out as a benchmark for compliance in operations [1][7] Group 1: Compliance Mechanism - Dongjiao Home's strict admission mechanism is the foundation of its compliance operations, focusing on the educational background and skill certifications of technicians to ensure they provide safe and effective massage services [1] - Comprehensive background checks are conducted in collaboration with authoritative institutions to verify technicians' identities and past work experiences, ensuring user safety from the outset [1] Group 2: Service Process - A standardized service process is crucial for compliance, utilizing an intelligent scheduling system to match users with the most suitable technicians based on location and service needs [4] - Technicians must contact users within 15 minutes of accepting a job to confirm service details and understand any special requirements, ensuring a personalized service experience [4] - Technicians adhere to strict service protocols, including wearing uniforms and displaying identification, to maintain a professional image during service delivery [4] Group 3: Service Monitoring - Dongjiao Home has established a comprehensive service traceability system that records order information from the moment a user places an order, including service details and technician performance metrics [5] - The system tracks technicians' service timelines and locations, ensuring services are completed on time and to the required standards [5] - User feedback is systematically collected and stored, allowing management to monitor service quality and address any complaints swiftly [5] Group 4: Future Outlook - Dongjiao Home aims to continue optimizing its operational model while adhering to compliance principles, striving to provide high-quality, safe, and professional home massage services [7] - The company seeks to lead the industry towards a healthier and more regulated direction, offering valuable insights for other enterprises in compliance operations [7]