Core Insights - The introduction of electronic medical billing receipts by Hunan Life Insurance enhances the efficiency and convenience of claims processing for customers [1][2] - The electronic receipts are legally equivalent to traditional paper receipts and can be stored long-term in personal accounts, reducing the risk of loss or damage [1] - The claims process has been significantly streamlined, with real-time data transmission and automatic recognition of medical expenses, leading to a reduction in processing time by approximately 30% [2] Group 1 - The electronic billing system allows customers to upload receipts via the mobile app, simplifying the claims application process [1] - The system enables automatic retrieval of electronic receipt information for eligible medical expenses incurred within Hunan province [1] - The entire claims process is expedited, allowing for quick notifications and payments without the need for physical receipts [1][2] Group 2 - The use of electronic receipts mitigates risks of forgery and tampering, enhancing the security of the claims process [2] - The initiative aligns with the green finance philosophy of the company, contributing to significant paper savings and environmental protection [2] - Customer experiences, such as that of Ms. Li, highlight the rapid processing of claims, with funds being disbursed within one hour [2]