Workflow
双面屏显语音翻译设备
icon
Search documents
济南机场多举措优化外籍旅客出行体验
Core Points - Jinan Airport has introduced dual-screen voice translation devices at four inquiry positions to enhance the travel experience for foreign passengers and promote the integration of "aviation + tourism + economy" [1][4] - The translation devices support real-time translation in 15 major languages, including Chinese, English, Japanese, Korean, French, German, Russian, Thai, Vietnamese, Arabic, Spanish, and Portuguese [4] - The technology aims to eliminate language barriers, reduce consultation and processing time for foreign travelers, and ensure smooth communication in noisy airport environments [4][5] Summary by Sections Technology Implementation - The voice translation devices feature a transparent screen design, allowing international travelers to ask questions in their preferred language, with staff receiving the corresponding Chinese translation on their screen [4] - The devices integrate real-time translation, transparent touch control, and multi-modal noise reduction technology to ensure clear audio capture in noisy environments [4] Service Enhancement - The introduction of these devices is part of a broader strategy to create a more international and user-friendly service environment at Jinan Airport [4] - The airport is also enhancing its infrastructure and services, including multi-language service counters and a dedicated international service team to assist foreign travelers [5] Future Plans - Jinan Airport plans to continue innovating service measures and optimizing processes to improve service quality, aiming to set a new benchmark for international services [5]