Core Viewpoint - Changchun Airport is enhancing its service quality and operational efficiency to create a better travel experience for passengers, thereby reflecting the city's image and hospitality [1][3]. Group 1: Service Improvement Initiatives - The airport is committed to deepening the "Jilin-style service" brand by focusing on service details to meet diverse passenger needs, ensuring every traveler leaves with a positive memory of Jilin [1]. - Changchun Airport aims to become a "encyclopedia" for travelers by addressing common travel pain points, providing tailored services based on passenger characteristics, and improving the efficiency of service personnel in resolving issues [2]. - The airport has implemented additional service points in key areas such as check-in and consultation to assist special passenger groups, including first-time travelers and those with disabilities, ensuring a warm and easy travel experience [2][5]. Group 2: Enhancing City Image and Passenger Experience - With the increase in international and domestic travelers due to various cultural and tourism events, Changchun Airport is working to showcase the city's positive image through improved international flight services and collaboration with Yanji Airport [3]. - The airport has established a rapid meeting point for group travelers and implemented pre-check-in services to streamline the process during peak times, addressing previous challenges faced by group travelers [3]. Group 3: Focus on Special Passenger Needs - Changchun Airport has developed differentiated service standards for special passenger groups, including the elderly and unaccompanied minors, integrating humanistic care into every service detail [5]. - Since 2025, the airport has assisted over 24,000 special passengers and has provided psychological support during flight delays caused by adverse weather conditions, receiving numerous thank-you letters from travelers [5]. - The airport continuously reviews its flight guarantee processes and conducts emergency drills for extreme weather to enhance staff preparedness and ensure passenger safety and smooth travel [5].