Core Points - The company, Sukiya, announced the temporary closure of all its stores in Japan from March 31 to April 4, except for some locations in shopping centers, to address pest issues and improve food safety [1][2][10] - The decision follows two recent food safety incidents, including a complaint about finding harmful insects in a product and a previous incident involving a mouse in miso soup [2][5][9] - Sukiya operates nearly 2000 stores in Japan and has a presence in China, where it claims no food safety issues have occurred [9][10] Group 1: Food Safety Incidents - The latest incident involved a customer finding harmful insects in a product at the Akishima Station South store, leading to an apology and a refund from the store manager [2] - In January, a customer reported finding a mouse in miso soup at a store in Tottori Prefecture, but the company only responded in March, raising consumer concerns about its quality control [5][7] - The company acknowledged the delay in communication and stated that the mouse likely entered through a gap in the refrigerator's rubber mat [8] Group 2: Company Operations and Financials - Sukiya, founded in 1982, is part of Zensho Holdings Co., Ltd., which also owns other restaurant brands [9] - For the first three quarters of the fiscal year ending February 15, 2025, Zensho reported a 19.8% increase in net sales to 846.76 billion yen and a 56.3% increase in net profit to 34.10 billion yen [9] - Sukiya's net sales for the same period grew by 11.6% to 222.18 billion yen, with operating profit increasing by 42.7% to 20.21 billion yen [9]