Core Insights - The 2026 Spring Festival travel period will last from February 2 to March 13, with an expected passenger volume of 24 million, averaging 600,000 passengers per day, representing a 3.7% increase compared to 2025 [1] Group 1: Capacity and Service Enhancements - The company plans to add 156.5 pairs of temporary trains during the Spring Festival, an increase of 22.5 pairs from 2025, reaching a historical high in temporary train numbers [2] - The maximum number of trains that can be operated is 611.5 pairs, with a maximum seating capacity of 554,000 [2] - New temporary routes will be introduced, including services from Dalian to Shanghai and Shenyang North to Yanji West, focusing on meeting the travel demand for winter tourism [2] Group 2: Ticketing and Customer Experience - A dedicated phone ticketing service for seniors aged 60 and above will be launched to assist with online ticket purchases [3] - A trial for free ticket refunds will be implemented, allowing passengers to self-manage refunds for mistakenly purchased tickets within a specified timeframe [3] - Enhanced travel experience initiatives include the introduction of quiet carriages on all designated train types and expanded service features at key stations [3] Group 3: Specialized Services and Logistics - New services such as hot meal delivery in business class and internet meal ordering will be available at major stations [4] - The "Light Travel" luggage delivery service will be expanded to more stations, providing door-to-door service for travelers [4] - The company will prioritize the transportation of essential goods, including coal for heating, and optimize logistics for agricultural products and fertilizers [4]