喜来登酒店
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喜来登开始混中档圈了?
3 6 Ke· 2025-09-25 09:45
Core Insights - Sheraton is lowering prices to compete with mid-range hotels, with recent packages as low as 699 yuan for two nights, which is cheaper than local competitors like Atour [1][10] - The average room rate for Sheraton hotels in major cities has decreased by 8%, from 931 yuan to 857 yuan [8] - Sheraton's average price is now comparable to mid-range brands, raising questions about its brand positioning and consumer perception [9][10] Pricing Strategy - Recent promotions include a three-day, two-night package at Sheraton Zhongshan for 699 yuan, and rates starting at 487 yuan in Shunde and 449 yuan in Huizhou [1] - The average room rate for Sheraton in Shanghai is 734.7 yuan, while Atour's average is 713.5 yuan, indicating a significant shift in pricing strategy [9] Brand Perception - Consumers are confused about Sheraton's brand identity, questioning whether it is moving towards a lower-end market or struggling in the high-end segment [10] - There are complaints about outdated facilities and poor service quality at some Sheraton locations, leading to a decline in brand reputation [11][17] Financial Performance - Financial data reveals significant losses for some Sheraton properties, such as a net loss of over 20 million yuan for the Wenzhou Sheraton, indicating financial distress [14] - The brand's management struggles and rapid expansion have contributed to inconsistent service quality and operational challenges [18] Market Positioning - Sheraton's positioning has become awkward since being acquired by Marriott, struggling to find a place among luxury and mid-range brands [15] - The brand's transformation efforts have largely failed, with many owners unwilling to invest in renovations [15][19] Competitive Landscape - Sheraton is now competing directly with local brands like Atour and Crystal, which offer modern amenities at similar price points [19] - Marriott plans to open over 40 new high-end hotels in Greater China, indicating ongoing investment in the market despite Sheraton's challenges [19][20]
喜来登在中国是怎么没落的?
虎嗅APP· 2025-08-18 13:39
Core Viewpoint - The article discusses the decline of the Sheraton brand in China, highlighting its struggle to maintain its premium status amidst increasing competition from mid-range hotel brands and changing consumer preferences [10][11][22]. Group 1: Current Market Situation - Sheraton hotels in China are now priced similarly to mid-range brands like Atour and Qianxi, indicating a significant shift in market positioning [8][12]. - The financial struggles of Sheraton's properties are evident, with the Wenzhou Sheraton's owner reporting a net asset deficit of 150 million yuan and a loss of 24.73 million yuan on a revenue of 60.68 million yuan in 2024 [12]. - The disappearance of Sheraton hotels from development plans, such as the one in Yichang, reflects a broader trend of "de-Sheratonization" in various cities [14][15]. Group 2: Historical Context and Brand Evolution - Sheraton entered China in 1985 and became a symbol of high-end hospitality during the real estate boom from 1990 to 2010 [25][26]. - The brand's decline is attributed to changing market dynamics, where developers are less willing to invest in foreign brands and prefer local alternatives [30][32]. - The acquisition of Starwood by Marriott in 2016 raised concerns about Sheraton's brand positioning within a larger portfolio, leading to questions about its future relevance [33][34]. Group 3: Consumer Perception and Experience - Consumer reviews indicate a decline in the quality of Sheraton hotels, with guests noting poor maintenance and service, leading to a perception of the brand as outdated [18][21]. - The article emphasizes that while Sheraton hotels abroad may still attract guests due to location, in China, the brand is increasingly viewed as a budget option rather than a luxury experience [43][46]. - The lack of a clear brand narrative and failure to upgrade facilities contribute to Sheraton's diminishing appeal in the competitive hotel market [35][44].