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城市级医疗健康智能体
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全国政协常委贾楠:推广城市级医疗健康智能体,破解排队多难题
21世纪经济报道· 2026-03-09 12:51
Core Viewpoint - The article emphasizes the importance of promoting urban-level healthcare intelligent systems to enhance medical services and address common issues faced by patients, such as long wait times and fragmented services [1][6]. Group 1: Current Challenges in Healthcare - The healthcare experience for patients still has significant room for improvement, with complex processes in large hospitals leading to common issues like long wait times and multiple visits [6]. - There is a lack of strong outpatient health service capabilities that can complement inpatient care, particularly in areas like chronic disease management and maternal and child health services [6]. - Data and services are not interconnected, resulting in a lack of continuity in healthcare services, as patients' medical records and health data are often scattered across different institutions [7]. Group 2: Urban Healthcare Intelligent Systems - The urban healthcare intelligent system model being explored in regions like Zhejiang, Chongqing, and Guangzhou utilizes AI technology to efficiently connect the entire healthcare service chain, enhancing the integration of inpatient and outpatient services [7]. - For instance, Zhejiang's "Anzhen Er" provides 42 specialized medical and health services, including appointment scheduling and report interpretation, significantly improving patient experience [7]. Group 3: Recommendations for Nationwide Promotion - The first recommendation is to accelerate the "smart cloud companion" program, breaking down the patient journey into standardized nodes to improve data and service flow, allowing patients to receive clear guidance through a mobile device [9]. - The second recommendation focuses on enhancing the connection between inpatient treatment and outpatient health management by promoting a "digital family doctor" model, integrating online signing and intelligent follow-up capabilities [10]. - The third recommendation is to strengthen the interconnectivity of healthcare data across provinces, establishing unified standards for data sharing to create comprehensive personal health profiles and facilitate proactive health management [10].