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中国人保南昌市分公司:城房保险守护百姓“安居梦”
Core Insights - The project initiated by the Nanchang branch of China People's Property Insurance Co., Ltd. focuses on a "insurance + technology + service" model to enhance urban housing insurance coverage and ensure public safety [1][2] Group 1: Project Overview - The urban housing insurance project has covered 63,189 households and 2,642 buildings, with a total risk coverage amounting to 1.14 billion yuan [1] - Insurance responsibilities include property loss due to building collapse, personal injury, temporary accommodation costs, structural reinforcement, and routine inspection expenses [1] Group 2: Risk Prevention Measures - The company employs a combination of equipment and manual inspections for risk prevention, collecting data on structural issues every 8 hours and uploading it to a monitoring system [1] - Monthly safety inspections are conducted in 10 residential communities, focusing on building structure, functionality, and surrounding environment [1] Group 3: Service Improvement Initiatives - A dedicated service team has been established to create standardized claims processes, aiming to enhance resident satisfaction and responsiveness [2] - An information-sharing mechanism has been initiated to facilitate risk assessment and disaster reduction efforts [2] Group 4: Financial Model and Future Plans - The insurance adopts a cost-sharing model where the government subsidizes 30% of the risk premium and residents cover 70%, promoting government involvement and resident awareness [2] - Future plans include improving fund management, increasing promotional efforts, and optimizing product design to enhance service efficiency [2]