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物美拱墅万达店焕新亮相
Hang Zhou Ri Bao· 2025-06-24 02:26
Core Viewpoint - The opening of the upgraded Wumart store in Hangzhou's Gongshu Wanda marks a significant transformation aimed at enhancing customer experience and product offerings through the "Learning from Pang Dong Lai" initiative [2][3]. Group 1: Store Upgrades and Customer Experience - The store features a dedicated area for Pang Dong Lai products, including popular items like instant oatmeal and local snacks, creating an inviting shopping environment [3][5]. - Customers can enjoy free samples of various products, and the store emphasizes transparency with on-site food preparation and safety measures [3][4]. - The store has implemented various customer service enhancements, such as providing disposable gloves and utensils, and ensuring daily freshness of products through clear signage [4]. Group 2: Product and Employee Changes - Approximately 70% of the old products have been replaced, introducing over 80% of the product supply chain from Pang Dong Lai, along with local specialties [5]. - Employee wages have been increased by 33%-50%, with a minimum starting salary of 6,000 yuan, and a profit-sharing mechanism has been introduced for staff [5]. - The company plans to monitor the performance of the Gongshu Wanda store closely and may expand the initiative to more locations in Hangzhou and Zhejiang if successful [5].