Core Viewpoint - The article highlights a serious food safety issue faced by a consumer at Aldi, where spoiled fruits and a contaminated egg tart were purchased, leading to a problematic complaint process with the store management [1][2][4][10]. Group 1: Consumer Experience - A consumer named Wang Zheng reported purchasing rotten fruits and an egg tart with a worm from Aldi, which prompted her to seek a refund [4][8]. - Wang Zheng, a V3 member of Aldi, had previously tolerated issues with delivered produce but reached her limit with this incident [4][10]. - The initial response from the store manager was dismissive, offering a small compensation that Wang Zheng rejected, insisting on legal compensation under the Food Safety Law [9][10]. Group 2: Company Response - Aldi acknowledged the unpleasant interaction between staff and the consumer and expressed regret for the experience [2][11]. - Following the incident, Aldi took steps to address the issue, including staff reprimands and engaging a pest control company for immediate action [11]. - The company has been proactive in ensuring food safety by conducting regular pest control services [11]. Group 3: Legal Context - Legal experts confirmed that Wang Zheng's case falls under Article 148 of the Food Safety Law, which allows consumers to seek compensation for purchasing unsafe food [12]. - The article mentions that complaints against Aldi regarding food quality are not isolated, with numerous reports of spoiled or contaminated products [14]. Group 4: Company Performance - Aldi has seen significant growth in China, with sales reaching 2 billion yuan in 2024, doubling from the previous year, and improving its ranking in the Top 100 supermarkets [17]. - The average sales per store in 2024 were reported to be over 36.36 million yuan, indicating strong performance despite the recent issues [18].