10月13日，全球妇女峰会在北京隆重召开，峰会以"命运与共：加速妇女全面发展新进程"为主题。 恒安集团总裁许清流先生受邀参会，同时恒安集团全力支持了本次大会同期举办的"2025全球妇女峰会 女性主题特展"，联合泉州市妇联共同为2025全球妇女峰会女性主题特展选送了美轮美奂的泉州"簪 花"技艺。 这是联合国第四次世界妇女大会即北京世妇会召开30周年，也是恒安集团与大会的再次结缘。 1995年，当联合国第四次世界妇女大会在北京召开时，"安尔乐"凭借卓越的品质与广泛的市场认可 度，成为大会专用产品，向世界展示了中国女性卫生用品的发展成果，也让恒安成为中国女性健康事业 的重要参与者，见证了这场推动全球妇女事业发展的历史性盛会。 "40年来，我们始终坚守实业，取得今天的发展，离不开广大消费者的支持，更离不开恒安对优质 产品和家国情怀的坚持。"许清流的话语朴实而坚定。 在恒安集团发展史馆里，"凡是与妇女进步事业有关的地方就有恒安人的身影"这句铿锵有力的宣 言，被醒目地镌刻在墙上。这不仅是文字的记录，更是恒安四十载深耕妇女儿童事业的生动写照。 站在新的发展起点，许清流表示，集团将继续怀揣对妇女儿童事业的深情与责任，不断创新 ...

Group 1 - The core issue involves a customer service incident at Hengan International's "Heart to Heart" e-commerce platform, where a customer was insulted by a service representative, leading to a public outcry and company investigation [1] - Hengan International reported that the customer service account in question showed unusual login activity, prompting further investigation into whether it was a personal misconduct or a technical issue [1] - The company emphasized its commitment to addressing the situation, stating that if the behavior was intentional, appropriate disciplinary actions would be taken against the employee, and compensation would be provided to the affected customer [1] Group 2 - Hengan Group's latest financial report for 2024 shows a revenue of 22.669 billion RMB, a year-on-year decrease of 4.6% [2] - Operating profit for the same period was 3.355 billion RMB, down 15.7% year-on-year, while net profit fell to 2.299 billion RMB, a decline of 17.9% [2] - The "Heart to Heart" brand, which is a significant contributor to the company's revenue, accounted for 59.2% of total income, with a year-on-year drop of 2.4% to 13.42 billion RMB [2] - The sanitary napkin segment represented 25% of total revenue, experiencing a decline of approximately 8.1% [2]