Core Point - The opening of a pet waiting lounge at Hangzhou Xiaoshan International Airport marks a new phase in pet air travel services [1] Group 1: Pet Waiting Lounge Features - The pet waiting lounge is equipped with neatly arranged pet carriers, toys, and pet food, featuring separate waiting rooms for cats and dogs, providing a spacious and comfortable environment [3] - The lounge implements a management system that separates cats and dogs, ensuring each pet has its own waiting space [5] Group 2: Customer Experience and Safety - Pet owners are particularly concerned about their pets' experience and the transparency of the transportation process, desiring real-time updates and tracking of their pets' status [5] - The logistics company has installed cameras in the pet carriers to ensure the entire transportation process is visible and monitored [7]

Core Viewpoint - The launch of the first pet waiting lounge in East China at Hangzhou Airport addresses the growing demand for pet-friendly travel services, enhancing the comfort and convenience for pet owners during air travel [1][2] Group 1: Pet Waiting Lounge Features - The pet waiting lounge integrates four core functions: dedicated waiting areas, pet boarding, grooming services, and leisure spaces, with separate zones for cats and dogs [1] - The lounge allows for online booking through the "Paidao" app, offering door-to-door pet transport services, making the process as convenient as online shopping [1] - No additional fees are required for the pet waiting service beyond the pet ticket, although extra charges apply for boarding and grooming services [1] Group 2: Enhanced Pet Care and Monitoring - The lounge provides a one-stop service covering pet ticket booking, dedicated transport, and quarantine documentation, ensuring seamless transitions from home to the airport [2] - Equipped with smart pet carriers that support remote monitoring and voice interaction, pet owners can check on their pets and provide reassurance in real-time [2] - The facility includes personnel to care for pets during delays, and a smart monitoring system regulates temperature, humidity, and air quality to create a comfortable environment [2] Group 3: Industry Expansion and Future Plans - Currently, there are four airports in China, including Hangzhou, with dedicated pet waiting lounges, indicating a growing trend in pet-friendly travel services [2] - Future plans involve collaboration with multiple airlines and industry partners to expand pet-friendly services, redefining standards for pet air travel [2]