据了解，河南作为宠物消费市场大省，近年来市场规模不断扩大，旺盛的携宠出行需求为机场服务 创新提供了坚实支撑。2025年，郑州机场保障活体动物运输量达4万余只，同比增长41%，依托多年深 耕货运市场的积淀，已构建起便捷高效的活体动物运输作业体系。宠物候机厅的落地运营，进一步延伸 了服务链条，成功填补了中原地区专业宠物航空候机服务的空白。 1月19日，郑州新郑国际机场宠物候机厅于国内货站正式投入运营。作为华中地区首家专业宠物候 机服务设施，其启用标志着郑州机场在活体动物运输服务领域的持续升级，为中原地区养宠家庭提供标 准化、便捷化航空出行配套服务，助力郑州机场打造更具人文关怀的综合交通枢纽。 此次投入运营的宠物候机厅由国内专业宠物出行服务机构派到负责运营，以高效便捷为核心，优化 宠物出行全流程保障。候机厅实行科学的猫狗分区管理，每只宠物均享有独立候机空间，从根源上避免 宠物间的干扰与冲突。同时配备24小时智能监测系统，对室内温度、湿度、空气质量等关键指标实时调 控，保障宠物候机环境稳定可控。宠物主人可通过手机端远程查看爱宠状态，兼顾宠物照护需求与主人 出行安心感。 ...

Core Point - The opening of a pet waiting lounge at Hangzhou Xiaoshan International Airport marks a new phase in pet air travel services [1] Group 1: Pet Waiting Lounge Features - The pet waiting lounge is equipped with neatly arranged pet carriers, toys, and pet food, featuring separate waiting rooms for cats and dogs, providing a spacious and comfortable environment [3] - The lounge implements a management system that separates cats and dogs, ensuring each pet has its own waiting space [5] Group 2: Customer Experience and Safety - Pet owners are particularly concerned about their pets' experience and the transparency of the transportation process, desiring real-time updates and tracking of their pets' status [5] - The logistics company has installed cameras in the pet carriers to ensure the entire transportation process is visible and monitored [7]

Core Viewpoint - The launch of the first pet waiting lounge in East China at Hangzhou Airport addresses the growing demand for pet-friendly travel services, enhancing the comfort and convenience for pet owners during air travel [1][2] Group 1: Pet Waiting Lounge Features - The pet waiting lounge integrates four core functions: dedicated waiting areas, pet boarding, grooming services, and leisure spaces, with separate zones for cats and dogs [1] - The lounge allows for online booking through the "Paidao" app, offering door-to-door pet transport services, making the process as convenient as online shopping [1] - No additional fees are required for the pet waiting service beyond the pet ticket, although extra charges apply for boarding and grooming services [1] Group 2: Enhanced Pet Care and Monitoring - The lounge provides a one-stop service covering pet ticket booking, dedicated transport, and quarantine documentation, ensuring seamless transitions from home to the airport [2] - Equipped with smart pet carriers that support remote monitoring and voice interaction, pet owners can check on their pets and provide reassurance in real-time [2] - The facility includes personnel to care for pets during delays, and a smart monitoring system regulates temperature, humidity, and air quality to create a comfortable environment [2] Group 3: Industry Expansion and Future Plans - Currently, there are four airports in China, including Hangzhou, with dedicated pet waiting lounges, indicating a growing trend in pet-friendly travel services [2] - Future plans involve collaboration with multiple airlines and industry partners to expand pet-friendly services, redefining standards for pet air travel [2]