Core Viewpoint - The article highlights the journey of Zhu Ge, a prominent live-streaming host on Kuaishou, who has successfully transitioned from a traditional retail business to an online e-commerce model, emphasizing quality and service in the home improvement industry [1][5][12]. Group 1: Zhu Ge's Background and Transition - Zhu Ge has over a decade of experience in the home improvement industry and has been involved in Kuaishou e-commerce for eight years, amassing over 11.4 million followers [1]. - His initial foray into live streaming in May 2018 resulted in sales exceeding expectations, prompting a complete shift from offline retail to online e-commerce [5][7]. - By 2020, Zhu Ge's annual sales on Kuaishou reached 200 million yuan, significantly higher than his previous wholesale business [7]. Group 2: Business Strategy and Consumer Trust - Zhu Ge focuses on building consumer trust through transparency and quality, addressing the common pitfalls in the home improvement industry [9][12]. - He emphasizes the importance of educating consumers about product quality, often demonstrating durability and performance during live streams [11]. - The majority of his sales come from loyal customers, with new customers typically starting with smaller purchases before committing to larger items [9]. Group 3: Impact of Live Streaming on the Industry - Live streaming has expanded Zhu Ge's market reach, allowing him to cover almost the entire northern region of China, which was previously limited to the three northeastern provinces [12]. - The rise of live streaming has led to a more informed consumer base, helping to eliminate unscrupulous businesses and elevate industry standards [12]. - The government's initiatives to stimulate consumption, such as subsidies for replacing old products, have further boosted Zhu Ge's promotional efforts on Kuaishou [14]. Group 4: Future Outlook and Industry Trends - Zhu Ge's success story reflects a broader trend in the industry where quality-focused strategies are becoming more prevalent among other hosts and merchants [12]. - The competitive landscape is intensifying, with Zhu Ge expressing a commitment to maintaining high standards and continuously improving his offerings [12].