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中国22万金融网点构建核心优势 华为携科蓝软件发布“小蓝”鸿蒙智能机器人
Zheng Quan Shi Bao Wang· 2025-11-13 10:27
Core Insights - Huawei and Kylin Software have launched the "Xiao Lan" smart robot and a comprehensive smart outlet solution, aiming to address pain points in financial services through innovative scenarios [1][2] - The collaboration leverages Huawei's HarmonyOS and advanced technologies like AI and computer vision to enhance customer interactions and streamline business processes [1] - The initiative is positioned to unlock significant market potential in the smart finance sector, with a focus on efficiency and improved service experiences [2] Group 1 - The launch of "Xiao Lan" targets issues such as long queues, disjointed services, and inadequate remote interactions in traditional financial services [1] - The solution is designed to facilitate high-precision voice interactions, facial recognition, and seamless business process collaboration, allowing customers to complete various tasks efficiently [1] - The partnership embodies the principle of "everything interconnected, scenarios are king," showcasing the deep integration of financial scenarios with intelligent technology [1] Group 2 - "Xiao Lan" is rooted in China's 220,000 financial outlets and extends its reach through over one million global outlets, highlighting its cost-reduction and service optimization advantages [2] - The widespread attention from financial institutions indicates a growing interest in the deployment of this solution, which is expected to accelerate the growth of the smart finance market [2] - The initiative is seen as a significant step towards realizing the trillion-dollar potential in the smart finance sector [2]