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我省涉旅单位纷纷开展游客关爱服务
Hai Nan Ri Bao· 2026-02-22 01:31
我省涉旅单位纷纷开展游客关爱服务 游在海南,开心又暖心 省旅游协会相关负责人介绍,春节前夕,协会向全行业发出开展暖心服务倡议,得到景区、酒店、 免税城、旅游驿站等涉旅单位的积极响应。 在三亚蜈支洲岛,多语种服务岗处,俄语、英语志愿者为外籍游客讲解路线、解答疑问;在海口东 坡老码头,服务台处,热水、急救包、雨伞等物资为游客而备;在儋州儋耳追光驿站,工作人员为骑行 游客补胎、调试设备;在中国(海南)南海博物馆,闭馆时间延长到晚上9点半,公交车也同步延时服 务,让游客逛得尽兴、走得方便……据统计,今年春节假期,全省各涉旅企业推出的暖心服务举措数以 百计,真正实现把贴心与安心送给每位游客。(记者 刘晓惠 实习生 周涵佳) "前面慢一点""后面推一把"……2月21日上午,陵水黎族自治县分界洲岛旅游区,在登岛通道中 的"爱心通道"上,工作人员和游客一道帮助一位坐轮椅的老人缓缓上坡。大家默契配合,小心翼翼护送 老人安全登岛。 春节假期开始以来,分界洲岛客流持续高位运行。针对老弱病残等特殊群体,景区专门设置爱心通 道,保障其优先通行、便捷游览。暖心服务持续升级,景区派出幸运官、萌趣官等6位"送福官",全程 增援现场服务;客流 ...
以“小支点”撬动健康服务“大民生”
Xin Lang Cai Jing· 2025-12-26 19:01
Core Viewpoint - The implementation of the "15-minute health service circle" in Chongqing's Yunyang County aims to provide high-quality and convenient health services to residents, transforming a public welfare vision into practical action [1][2]. Group 1: Health Service Development - Yunyang County government focuses on a "people-centered health" goal, optimizing grassroots medical networks as part of the overall county development plan [1]. - The county is directing medical resources to underserved areas based on actual health needs, aiming to create an integrated grassroots medical service system that is efficient, continuous, and equitable [1]. Group 2: Medical Resource Optimization - The establishment of a tightly-knit county medical community, led by the county hospital, enhances collaboration with community health service centers, facilitating effective resource utilization and smooth tiered medical services [1]. - A dual referral system allows for timely upward referrals of complex cases and smooth downward transitions for patients in recovery, reinforcing the role of grassroots initial diagnosis [1]. Group 3: Service Accessibility Improvements - The Qinglong Community Hospital outpatient department has extended service hours until 8:30 PM and aligned chronic disease medication lists with county hospitals, streamlining processes for chronic disease follow-ups and health screenings [1]. - Initiatives like home care services for the disabled and innovative health points exchange activities have engaged over a thousand residents in proactive health management [2]. Group 4: Systematic and Humanized Service - The effective operation of the "15-minute health service circle" demonstrates that systematic planning, standardized support, and humanized services can activate grassroots medical services, making it feasible for minor illnesses to be treated within the community [2].