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AI联动,分分钟响应…平台如何迅速干预心理危机?中科院专家这样说
Yang Zi Wan Bao Wang· 2025-08-26 13:15
Core Insights - The article discusses the importance of suicide risk identification and crisis intervention strategies, highlighting a training session conducted by Kuaishou in collaboration with the Chinese Academy of Sciences to enhance their suicide intervention efforts [1] Group 1: Crisis Intervention Training - The training focused on practical skills such as risk assessment, empathetic listening, and safety planning, aimed at providing psychological support rather than resolving underlying issues [2] - The goal of crisis intervention is to reduce short-term risks, acknowledging that long-term psychological changes may require extended counseling [2] Group 2: AI and Technology in Suicide Prevention - Kuaishou has been utilizing AI technology for suicide intervention since late 2018, forming a dedicated social rescue team in August 2021 to enhance their intervention processes [3] - The platform's warning system has been upgraded to leverage large model technology, improving risk identification and response efficiency by over 50%, allowing for rapid intervention within minutes [3] Group 3: Public Awareness and Education - Kuaishou launched the "Planting Sunlight Plan" in May last year, which aims to utilize the platform's technological and content advantages to raise public awareness about mental health and connect individuals in crisis with professional help [4] - The initiative has successfully reached over ten million views through educational live streams and short videos, promoting mental health knowledge [4]