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数字化转型赋能,助力苏州银行穿越经济周期
21世纪经济报道· 2025-05-04 08:22
Core Viewpoint - Suzhou Bank has demonstrated a steady growth trajectory amidst complex domestic and international environments, focusing on digital transformation to enhance risk management, operational efficiency, and business innovation, ultimately aiming for high-quality development [1]. Group 1: Financial Performance - As of the end of Q1 2025, Suzhou Bank's total assets exceeded 700 billion yuan, with a low non-performing loan ratio of 0.83% and a provision coverage ratio of 447.20% [3]. - The bank's core Tier 1 capital adequacy ratio stands at 9.80%, while the overall capital adequacy ratio is 14.54%, indicating a solid capital position [3]. Group 2: Risk Management - Suzhou Bank has established a comprehensive risk management system that integrates data-driven approaches to enhance risk identification and control, achieving a unified credit system that improves efficiency and customer experience [2][3]. - The bank has implemented automated approval products such as "票链贷" and "快抵贷," which optimize risk monitoring and management capabilities [3]. Group 3: Digital Transformation - The bank is enhancing its digital service offerings, including the launch of the Su-Pay 2.0 product for foreign cardholders and a robust digital RMB service system, leading to a transaction volume of nearly 450 billion yuan [6]. - Suzhou Bank's mobile banking user base reached 5.97 million by the end of 2024, reflecting a growth of 7.32% year-on-year, with significant enhancements in user experience and service personalization [7]. Group 4: Customer Engagement - The bank has developed a multi-channel customer engagement strategy, utilizing AI and various digital platforms to improve service delivery and operational efficiency [4][5]. - The enterprise mobile banking user base grew by 26.51% to 64,900, with a notable increase in services tailored for corporate executives [8].