Core Points - The article highlights ongoing issues with Wukong Insurance, where users are unknowingly charged for insurance premiums, raising concerns about transparency and consent in the insurance sales process [1][4][5] Group 1: User Experiences - Many users, including Mr. Shi and Ms. Chen, discovered unauthorized deductions from their elderly relatives' accounts, with cumulative charges exceeding thousands of yuan since 2021 [1][4] - Users reported that they were unaware of any insurance policies being opened, with some stating that the deductions began with minimal amounts and escalated over time [4][5] Group 2: Regulatory Actions - Wukong Insurance faced administrative penalties in March 2022 for violating regulations related to internet insurance sales, including a warning and a fine of 10,000 yuan [4][5] - The China Banking and Insurance Regulatory Commission (CBIRC) indicated that it would investigate the issues raised by media reports regarding unauthorized insurance sales [4][5] Group 3: Legal Perspectives - Legal experts suggest that if users did not knowingly consent to the insurance contracts, they may have grounds to request refunds or declare the contracts invalid [6][7] - The validity of insurance contracts without the policyholder's signature is questioned, emphasizing the need for genuine consent and awareness during the purchasing process [6][7] Group 4: Company Background and Investor Sentiment - Wukong Insurance, founded in 2015, initially attracted significant investment but has seen early investors exit amid rising complaints and regulatory scrutiny [8][9] - The company has undergone changes, including a name change and relocation of its registered address, indicating potential instability [9]