Core Insights - DJI has announced significant price reductions on various products ahead of the "Double Eleven" shopping festival, including outdoor power supplies, gimbals, action cameras, smartphone stabilizers, wireless microphones, drones, and robotic vacuum cleaners [2] - The price cuts have sparked controversy due to differing price protection policies between online and offline purchasing channels, leading to discussions on social media regarding consumer rights and refunds [2] Group 1: Price Reductions - The outdoor power supply Power 1000 V2 has been reduced by 900 yuan, while Power 500 has seen a 500 yuan decrease [2] - The gimbal camera Pocket 3 has a maximum price drop of 900 yuan, and the action camera Action 4 has been reduced by up to 1,129 yuan [2] - Other products, including the Mobile 7P stabilizer, ROMO robotic vacuum, MIC 2 wireless microphone, Mini 4K drone, and Mini 4 PRO drone, have also experienced significant price cuts ranging from 200 yuan to 1,478 yuan [2] Group 2: Consumer Reactions and Policies - A consumer who purchased the DJI Action 5 on September 27 was informed about a price protection policy that allows for a refund of the price difference, despite being outside the standard 7-day return window [2] - The store involved, Pang Donglai, has decided to cover the price difference for customers who purchased DJI products within a month prior to the price drop, indicating a flexible approach to customer service in light of the unusual price adjustments [2]

Core Insights - DJI is set to reduce prices on multiple products, including outdoor power supplies, gimbals, action cameras, smartphone stabilizers, wireless microphones, drones, and robotic vacuums [1] Product Price Reductions - The outdoor power supply Power 1000 V2 will see a price drop of 900 yuan - The Power 500 will be reduced by 500 yuan - The gimbal Pocket 3 will have a maximum price cut of 900 yuan - The action camera Action 4 will be reduced by up to 1129 yuan - The smartphone stabilizer Mobile 7P will see a reduction of 200 yuan - The robotic vacuum ROMO will have a maximum price cut of 300 yuan - The wireless microphone MIC 2 will be reduced by up to 800 yuan - The Mini 4K aerial drone will see a maximum price drop of 1300 yuan - The aerial drone Mini 4 PRO will have a maximum reduction of 1478 yuan [1] Promotional Period - The promotional event for DJI's products will start on October 9 and run until October 14, with discounts available during this period [1]

Core Viewpoint - DJI's recent price reduction announcement has led to consumer dissatisfaction, particularly among those who purchased products shortly before the price drop, raising concerns about the company's pricing strategy and customer service policies [1][6][9] Group 1: Price Reduction Details - DJI is set to reduce prices on multiple products, including outdoor power supplies, gimbals, action cameras, smartphone stabilizers, wireless microphones, drones, and robotic vacuums, with discounts ranging from 200 yuan to 1,478 yuan [1] - The price reduction event is scheduled to run from October 9 to October 14, coinciding with the Double Eleven shopping festival [1] Group 2: Consumer Reactions - Many consumers expressed frustration on social media after discovering the price drops, with some opting to return products to take advantage of the new lower prices [6][8] - A consumer who purchased the Pocket 3 for 3,499 yuan plans to return it and buy the longer battery version at a discounted price of 3,198 yuan [6] - Some users reported difficulties in obtaining price adjustments or refunds, particularly those who purchased products from physical stores without clear return policies [8][9] Group 3: Company Policies and Legal Perspectives - DJI's customer service confirmed a 7-day price protection policy for online purchases, allowing consumers to request a refund for the price difference if a product's price drops within that period [7] - Legal experts indicate that companies are not obligated to announce price reductions in advance, but should manage pricing strategies to minimize consumer dissatisfaction [9] - The disparity in return and exchange policies between online and offline channels has been highlighted, with some consumers feeling disadvantaged by less favorable terms in physical stores [9]