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西贝风波后南京再开新店:菜品全面降价,一线员工涨薪
Yang Zi Wan Bao Wang· 2025-11-23 05:24
11月22日,西贝风波后在南京再开新店。此前,西贝曾对外宣布今年将再开8家新店,包括西贝南京砂之船店、西贝深圳卓悦汇店、西贝长沙梅溪新天地 (301277)店、西贝长沙富兴精选店、西贝北京丰科万达店、西贝廊坊万达店、西贝西安大明宫万达店、西贝深圳怀德万象汇店。 业内人士表示,西贝风波已过去2个多月,西贝陆续通过产品降价、发券补贴、菜品调改等动作,在逐步挽回消费者信赖。近期全员涨薪动作持续获得网 友、顾客好评,品牌形象也在逐步好转。南京一位店员透露,后续西贝还将推出新品进一步提高菜单性价比,目前新产品制作训练正在全国推广中。 晓风 校对陶善工 在现做层面,羊肉串门店现串、鸡汤门店现熬、饺子门店现包等此前承诺门店调改的产品也均有明显展示。门店服务人员表示,西贝门店现在大部分产品 均为现制,少量产品经过调改后也都变为门店完全现制。 针对近期网传西贝门店一线伙伴全员涨薪,记者求证南京新店员工,该员工表示,涨薪属实,在内部这一部分收入叫:津贴,每人300-800元不等,店 长、厨师长没有这笔津贴。 记者探访西贝南京砂之船店开业现场发现,门店自11点30分开始,陆续出现排队情况,半数顾客为家庭带娃用餐。店长表示,开业目前 ...
部分大疆产品将降价近千元,引发已购买消费者退货维权
Di Yi Cai Jing· 2025-10-09 03:17
Core Viewpoint - DJI is facing consumer backlash due to recent price cuts on various products, leading to discussions about return and price protection policies among customers [1][4][6] Group 1: Price Cuts and Promotions - DJI is set to implement significant price reductions on multiple products, including outdoor power supplies, gimbals, action cameras, smartphone stabilizers, wireless microphones, drones, and robotic vacuums, with discounts reaching up to ¥1478 [1][2] - The promotional period for these discounts is from October 9 to October 14, coinciding with the Double 11 shopping festival [1] Group 2: Consumer Reactions - Many consumers who purchased DJI products before the price cuts are seeking refunds to take advantage of the new lower prices, with some successfully returning items to repurchase at discounted rates [4][5] - There are complaints regarding the inconsistency of return and price protection policies between online and offline purchases, leading to dissatisfaction among customers who feel they are not receiving fair treatment [5][6] Group 3: Company Response and Legal Perspective - DJI has not publicly responded to the consumer dissatisfaction regarding the price cuts and return policies [6] - Legal experts indicate that companies have the right to set their pricing strategies and return policies, but they should consider consumer sentiment to avoid backlash [6]
部分大疆产品降价近千元,引发已购买消费者退货维权
Di Yi Cai Jing· 2025-10-08 05:27
Core Viewpoint - DJI's recent price reduction announcement has led to consumer dissatisfaction, particularly among those who purchased products shortly before the price drop, raising concerns about the company's pricing strategy and customer service policies [1][6][9] Group 1: Price Reduction Details - DJI is set to reduce prices on multiple products, including outdoor power supplies, gimbals, action cameras, smartphone stabilizers, wireless microphones, drones, and robotic vacuums, with discounts ranging from 200 yuan to 1,478 yuan [1] - The price reduction event is scheduled to run from October 9 to October 14, coinciding with the Double Eleven shopping festival [1] Group 2: Consumer Reactions - Many consumers expressed frustration on social media after discovering the price drops, with some opting to return products to take advantage of the new lower prices [6][8] - A consumer who purchased the Pocket 3 for 3,499 yuan plans to return it and buy the longer battery version at a discounted price of 3,198 yuan [6] - Some users reported difficulties in obtaining price adjustments or refunds, particularly those who purchased products from physical stores without clear return policies [8][9] Group 3: Company Policies and Legal Perspectives - DJI's customer service confirmed a 7-day price protection policy for online purchases, allowing consumers to request a refund for the price difference if a product's price drops within that period [7] - Legal experts indicate that companies are not obligated to announce price reductions in advance, but should manage pricing strategies to minimize consumer dissatisfaction [9] - The disparity in return and exchange policies between online and offline channels has been highlighted, with some consumers feeling disadvantaged by less favorable terms in physical stores [9]
星巴克中国三季度平均客单价降4%,正评估20个潜在收购者
Nan Fang Du Shi Bao· 2025-07-30 09:51
Core Insights - Starbucks reported Q3 FY2025 revenue of $9.5 billion, a 4% year-over-year increase, and an 8% quarter-over-quarter increase from $8.8 billion [1] - Revenue in the China region grew 8% year-over-year to $790 million (approximately 5.669 billion RMB), marking three consecutive quarters of growth [1] - Global same-store sales declined by 2%, primarily due to a 2% drop in comparable transaction volume, offset by a 1% increase in average ticket price [3] Group 1 - The China market's same-store sales increased by 2% year-over-year, with a 6% rise in comparable transaction volume, although the average ticket price fell by 4% [3] - As of the end of Q3, the total number of stores in China reached 7,828, with 70 new stores opened, entering 17 new county-level markets [3] - Global new store openings totaled 308 in Q3, bringing the total store count to 41,097 [3] Group 2 - The average ticket price in the China market saw a significant year-over-year decline, prompting Starbucks to lower prices and expand its product range [4] - In June, Starbucks China announced a focus on non-coffee beverages, launching a summer pricing strategy with an average price reduction of around 5 RMB for large drinks [4] - The company has been actively innovating products and enhancing consumer experiences to address performance pressures in the Chinese market [4] Group 3 - The new CEO, Brian Niccol, expressed interest in selling a portion of the China business to alleviate performance pressures while seeking strategic partners with shared visions [5] - Niccol emphasized confidence in the Chinese market's potential and the company's commitment to retaining a significant equity stake in the region [5] - The strong interest from over 20 institutions in partnering with Starbucks reflects the brand's strong market position and growth opportunities in China [5]