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中信建投肖钢:数字化转型重在“转”,智能化是下阶段方向和引导
券商中国· 2025-10-14 23:48
Core Viewpoint - The digital transformation of the securities industry has entered a deep phase, focusing on "transformation" rather than just "digitalization" [1][2] Group 1: Digital Transformation Challenges - The digital transformation in the securities industry faces several challenges, including the "time lag" between technology iteration and business response, where business departments expect immediate technical solutions without considering current conditions [4] - The issue of "information silos" and the "disconnection of data value" is a common challenge, where independent systems can provide risk isolation but must be integrated to offer comprehensive customer lifecycle services [4] - Other contradictions include balancing security compliance with innovation efficiency, coexistence of standardization and personalization, short-term cost pressures versus long-term transformation returns, and the mismatch between digital talent supply and business demand [4] Group 2: "3+1" Digital Transformation Methodology - The company has developed a "3+1" digital transformation methodology, where "3" refers to the three core elements: customers, products, and employees, and "1" represents digital operations [6] - The vision is to utilize digital means to manage and present work processes and indicators, providing a measurable, efficient, and satisfactory digital experience for customers while sustainably enhancing business growth [6] - The implementation includes the "Four Everything" principles: record everything, analyze everything, measure everything, and improve everything, creating a continuous improvement cycle [6] Group 3: Intelligent Transformation - Intelligent transformation is viewed as the advanced form of digital transformation, with digitalization serving as the foundation for future intelligent development [8] - Successful digital transformation leads to the accumulation of a knowledge base and process data, which can be refined through intelligent methods to enhance the visibility and clarity of transformation outcomes [8] Group 4: Practical Experiences - The company has identified eight areas of experience in its digital transformation practice, emphasizing the importance of operational aspects over system construction, which is seen as only 30% of the effort [8] - Key operational aspects include agile attitudes towards transformation, classified management, and establishing maturity assessment standards [8]