数智普陀·网格治理管理平台

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普陀45个综合网格“一格一策” 建立破解“一类事”数据库 “服务对象”逐渐成了“治理伙伴”
Jie Fang Ri Bao· 2025-07-20 02:14
Core Insights - The article highlights the effectiveness of "grid governance" in Putuo District, evidenced by a 9.1% increase in work order resolution rates and a 6.2% rise in satisfaction rates compared to the same period last year [1] Group 1: Grid Governance Implementation - Putuo District initiated a party-led grid governance model on February 25, establishing a goal system for effective grid operation [1] - The district has categorized grids into four types based on regional characteristics and public needs, enhancing targeted governance [2] - A "dual grid leader" system has been implemented to ensure that governance efforts align with the specific needs of each grid [2] Group 2: Community Engagement and Resource Allocation - The district has deployed 1,883 on-site personnel and 1,493 support staff across 45 grids, including recent graduates and volunteers, creating a diverse governance force [3] - New employment groups are actively participating in community governance, reporting issues and enhancing local governance efficiency [3] Group 3: Systematic Improvement and Cross-Department Collaboration - The governance approach has shifted from a rigid departmental focus to a more integrated perspective, allowing for quicker resolution of complex issues [4][5] - A robust support system at the district level facilitates collaboration among various departments to address common challenges [5][6] Group 4: Data-Driven Decision Making - The district has developed a digital management platform that integrates various data sources to enhance governance decision-making [7] - A case database is being established to transition from solving individual issues to addressing broader categories of problems, improving overall governance efficiency [8]