Group 1: Financial Education and Integrity Initiatives - Shandong Financial Regulatory Bureau and other institutions launched the Shandong 2025 Financial Education Promotion Week, highlighting the importance of financial literacy [1] - The Shandong Insurance Industry Association released demonstration cases for insurance institutions focusing on "serving the public" and "advocating integrity" [1] - Pacific Insurance Shandong Branch emphasizes integrating "integrity" into its core values, establishing a quality inspection mechanism and involving external supervision to enhance public trust [3] Group 2: Community and Risk Management Services - People’s Insurance Shandong Branch established the first "New Citizen Insurance Mediation Room" to address diverse insurance service needs, successfully resolving 69 out of 74 mediation cases [2] - Pacific Insurance Shandong Branch actively engages in disaster prevention services across various sectors, including traffic safety and elderly care, with initiatives like installing electronic zebra crossings and CO monitoring devices for elderly residents [4] - China Life Shandong Branch's "Golden Wheat Ear" plan provides risk coverage of 237 million yuan for over 1,000 farmers, while also supporting rural education and promoting agricultural products [7] Group 3: Innovative Insurance Solutions - China Life Shandong Branch collaborates with Tsinghua University on a project combining liability insurance with data-driven safety management, addressing safety risks in nearly 3,000 enterprises [6] - Pacific Life Shandong Branch's "instant claim" service exemplifies commitment to customer service, achieving a 5-hour payout of 200,000 yuan for a critical illness claim through a coordinated effort across three cities [10] - Sunshine Life Shandong Branch's "Sunshine Star Love Plan" has funded the construction of 7 schools in remote areas, benefiting over 1,400 children and improving educational infrastructure [12]