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南宁智慧政务服务解锁办事新体验
Xin Lang Cai Jing· 2025-12-27 02:14
Core Insights - The efficiency of government services is crucial for enterprise development and public satisfaction, with innovations like "no-sense renewal" significantly enhancing convenience for users [1][2] Group 1: Innovations in Government Services - Nanning's government service bureau has introduced several smart governance applications, including "Good to Handle Fast to Handle," "No-Sense Renewal," and "AI Yongxin Answer," aimed at addressing issues like slow processing and multiple trips for citizens and businesses [1][2] - The "Good to Handle Fast to Handle" model utilizes artificial intelligence throughout the entire approval process, streamlining tasks such as material pre-filling, automatic form generation, and intelligent verification, thereby reducing the time and cost for businesses [2][3] Group 2: User Experience Enhancements - The "No-Sense Renewal" service allows for automatic renewal of licenses without the need for applications or in-person visits, significantly reducing the burden on users [2] - The "AI Yongxin Answer" service assistant provides real-time responses to inquiries about policies and procedures, enhancing accessibility to government services at any time [3] Group 3: Impact on Stakeholders - The introduction of these smart services has led to increased satisfaction among users, with testimonials highlighting the drastic reduction in time and effort required to obtain necessary permits and licenses [1][2][3]
政务服务有“速度”更有“温度”
Xin Lang Cai Jing· 2025-12-27 01:16
Core Viewpoint - Nanning is leveraging artificial intelligence to enhance government services, providing efficient and user-friendly experiences for citizens and businesses through various innovative applications [1][4]. Group 1: AI Empowerment in Government Services - The intelligent assistant "Xiao Yong" offers guidance and answers to citizens, showcasing Nanning's commitment to integrating AI into public services [1]. - The "Good and Fast Service" intelligent service scenario has been launched, streamlining the public venue health permit application process by automating data verification and form generation, significantly reducing processing time and effort [2]. - The "No-Sense Renewal" reform simplifies the renewal of licenses, allowing for automatic verification and issuance of new certificates without the need for applicants to submit documents, thus enhancing operational efficiency for businesses [3]. Group 2: Continuous Improvement and Future Prospects - The "AI Yongxin Answer" service provides 24/7 access to accurate responses regarding policies and procedures, ensuring that citizens receive timely assistance regardless of the time [4]. - The integration of AI technology is transforming government services from reactive to proactive, improving administrative efficiency and enhancing the overall satisfaction of citizens and businesses [4].