Core Insights - The "Double Eleven" shopping festival has officially started, with e-commerce platforms launching real-time promotions on October 20, 2025, marking a significant event in the annual retail calendar [2][3] - A customer in Nanjing received their order just 17 minutes after payment, showcasing the efficiency of logistics during this peak shopping period [2] Group 1: Logistics Efficiency - The rapid delivery of orders is attributed to advanced logistics strategies, including intelligent forecasting and flexible warehousing [3] - SF Express has implemented a data-driven "smart brain" system that integrates various data sources to optimize inventory and delivery processes [3] - The company has prepared for the expected delivery peaks by analyzing data trends and ensuring adequate resources in terms of personnel, vehicles, and facilities [3] Group 2: Customer Experience - Customers are experiencing unprecedented delivery speeds, with some receiving their orders almost immediately after payment confirmation [2] - The logistics improvements aim to enhance customer satisfaction by reducing fulfillment times and minimizing risks of stockouts and overselling [3] - SF Express expresses confidence in its ability to provide high-quality service during the "Double Eleven" shopping festival [3]