Core Viewpoint - The company has launched a significant upgrade to its robot "AI Basic Service" model, aiming to enhance user experience and lead the industry in intelligent services [1] Group 1: Service Upgrade - The upgrade is a commitment to provide more comprehensive, intelligent, and forward-looking service guarantees for customers [1] - The new "AI Basic Service" goes beyond traditional maintenance services, offering proactive, intelligent, and comprehensive support [2] Group 2: Features of AI Basic Service - The service includes 24/7 remote diagnosis and rescue systems to quickly respond to any abnormalities, minimizing downtime [2] - The company will provide SIM card wireless data recharge services for robots, ensuring they remain online at all times [3] - Cloud storage services will be offered for robot operation analysis, along with an annual detailed "robot health report" for customers [4] Group 3: Additional Benefits - The new AI service includes annual replacement of damaged parts due to non-natural causes, providing customers with added protection against unexpected incidents [5] - The company will arrange for two professional engineer visits each year for comprehensive maintenance and care of the robots [6] - A spring exclusive benefit is being offered, including free traditional festival-themed skins for robots, enhancing their appearance during holidays [6]