Core Viewpoint - The Chinese Ministry of Foreign Affairs has advised citizens to avoid traveling to Japan during the Spring Festival, prompting Hainan Airlines to announce a special ticket handling policy for flights to and from Japan [1][8]. Group 1: Applicable Scope - The special ticket handling policy applies to ticket changes or refunds requested after January 26, 2026, at 00:00, for tickets issued or exchanged using the 880 international ticket certificate before January 26, 2026, at 12:00, for flights between March 29, 2026, and October 24, 2026, operated by Hainan Airlines [1][8]. Group 2: Change and Refund Regulations - **Ticket Change**: Passengers can change their tickets to the same itinerary and class on Hainan Airlines flights without a change fee, but must pay for any fare differences and seasonal price differences. Subsequent changes will follow the ticket usage conditions [2][9]. - **Ticket Refund**: Passengers can request a full refund for unused segments at the original point of purchase without a refund fee. Tickets that have already been changed under this policy will need to follow the original ticket usage conditions for refunds [3][12]. - **Cancellation Requirement**: All changes and refunds must be processed before the scheduled departure time of the flight [4][13]. Group 3: Other Provisions - Tickets that do not meet the above conditions will be handled according to the original ticket usage conditions. The policy will take effect from January 26, 2026, at 18:00, and tickets that have already been processed for refunds or changes before this time will not be subject to this policy [5][14].