Core Viewpoint - The article discusses the significant transformation in the hair care industry, particularly focusing on scalp care, with Head & Shoulders (海飞丝) leading the charge through innovative product launches and a deep understanding of consumer needs [4][24]. Group 1: Product Innovation - Head & Shoulders launched a new "Scalp Care Shampoo" series, emphasizing deeper scalp care rather than just surface cleaning [4][8]. - The new product line includes three variants: "Oil Control," "Refreshing Anti-Itch," and "Moisturizing Repair," featuring high-efficacy ingredients like salicylic acid and hyaluronic acid [8][9]. - The "Oil Control Shampoo" contains 1.7% salicylic acid, which reduces scalp oil production by 55%, achieving results comparable to professional scalp treatments [8][9]. Group 2: Market Positioning and Consumer Insights - The brand has successfully upgraded its image from a dandruff solution to a scalp care expert, maintaining healthy growth in the Chinese market [4][16]. - There is a shift in consumer expectations from basic cleaning to products that enhance personal image, requiring higher efficacy and lasting results [11][12]. - Head & Shoulders aims to address diverse consumer needs by focusing on specific scenarios, such as oily scalp after late nights or dry scalp from dyeing [12][14]. Group 3: Research and Development - Head & Shoulders has a long history of scalp research, with five research centers globally and over 600 scientists dedicated to this field [17][19]. - The brand's research has led to significant findings, including the identification of Malassezia fungus as a cause of dandruff, and ongoing innovations in active ingredient delivery systems [19][24]. - The company is also exploring AI technology to help consumers better understand their scalp issues and find tailored solutions [19]. Group 4: Brand Communication and Marketing Strategy - The collaboration with celebrity spokesperson Andy Lau has been pivotal in creating emotional connections with consumers, enhancing brand relatability [20][21]. - The brand emphasizes a dual approach in marketing: addressing consumer needs while showcasing product efficacy [15][22]. - Head & Shoulders is committed to maintaining a consumer-centric innovation strategy, ensuring that product development aligns with evolving consumer demands [26][27].