Core Points - The Chinese Ministry of Foreign Affairs and embassies in Japan have advised Chinese citizens to avoid traveling to Japan due to deteriorating security conditions and rising incidents of crime against Chinese nationals [5][6] - Several Chinese airlines, including Air China, China Southern Airlines, China Eastern Airlines, Hainan Airlines, Sichuan Airlines, and Xiamen Airlines, have announced special policies for ticket changes and refunds for flights to Japan scheduled before December 31, 2025 [1][2][3][4][5] Airline Policies - Air China allows free ticket changes or refunds for tickets purchased or changed before November 15, 2025, for flights to and from Japan between November 15, 2025, and December 31, 2025 [3] - China Southern Airlines has similar provisions for tickets purchased before November 15, 2025, for flights to Japan during the specified period [1] - China Eastern Airlines has set guidelines for ticket changes or refunds for flights involving Japan, applicable to tickets issued before November 15, 2025 [4] - Hainan Airlines has announced special handling for tickets issued before November 15, 2025, for flights to Japan within the same travel window [2] - Sichuan Airlines and Xiamen Airlines have also established similar policies for tickets related to Japan, ensuring flexibility for travelers [5][6]

Core Viewpoint - The Chinese government has issued a warning for its citizens to avoid traveling to Japan due to deteriorating security conditions and rising incidents of crime against Chinese nationals [7]. Group 1: Government Warnings - The Ministry of Foreign Affairs and Chinese embassies in Japan have advised Chinese citizens to stay alert regarding local security situations and enhance self-protection measures [7]. - There has been a notable increase in crimes against Chinese citizens in Japan, with several incidents remaining unresolved [7]. Group 2: Airline Policies - Six airlines, including Air China, China Southern Airlines, China Eastern Airlines, Hainan Airlines, Sichuan Airlines, and Xiamen Airlines, have announced special measures for ticket refunds and changes for flights to Japan scheduled before December 31, 2025 [2][3][4][5][6][9]. - Specific conditions apply for ticket changes or refunds, including the requirement that tickets must have been purchased or changed before November 15, 2025, and must involve flights to or from Japan during the specified dates [3][4][5][6][9].

11月15日，中国南方航空股份有限公司（南航）、中国国际航空股份有限公司（国航）和中国东方航空股份有限公司（东航）在官网分别发布 了"关于日本航线客票特殊处理的通知"。 南航 二、变更及退票规则 航班起飞前取消已定妥座位的旅客，可在客票有效期内按以下规则办理退改手续： （一）客票变更 首次变更至相同航程的南航实际承运航班，免收变更费，如发生票价价差按规定收取。再次变更需依据客票使用条件办理。 （二）退票 尊敬的旅客： 根据外交部近期发布的出行提醒，为协助旅客更好地安排出行计划，现就涉及南航日本航线客票特殊处理的通知如下： 一、适用客票 2025年11月15日12:00（含）前购买或换开的南航784开头的客票，且客票未使用行程涉及旅行日期在2025年11月15日（含）至2025年12月31日 （含）之间的日本进、出港（含经停）南航实际承运航班或使用CZ航班号的代码共享航班。 在客票有效期内申请退票，免收退票费。已按上述原则办理过变更的客票如申请退票需按客票使用条件办理。 三、其他事项，按客票使用条件办理。 国航 尊敬的旅客： 根据外交部近期发布的出行提醒，为协助受影响旅客更好地安排出行，现发布国航涉及日本航线进 ...

转自：北京日报客户端 14日，外交部和中国驻日本使领馆就中国公民前往日本发布郑重提醒。 截至15日17时，国航、南航、东航、海航、川航五家航司已发出通知，公布了涉及日本航线客票的特殊 处置方案，对于出行日期在12月31日之前且符合相关条件的客票，可予以免费退改处理。 国航在通知中明确，对于在今年11月15日12时（含）前购买或换开产生新票号的国航999开头的客票 （包括里程奖励客票）；客票未使用行程涉及旅行日期为2025年11月15日（含）至2025年12月31日 （含）之间东京、大阪、名古屋、福冈、仙台、广岛、札幌、冲绳进出港的国航实际承运航班和挂CA 航班号的代码共享航班；在2025年11月15日0时（含）以后申请客票变更或退票（以取消客票订座时间 为准）。在客票有效期内，首次变更免收变更手续费，但需收取子舱位差价及淡旺季差价，再次变更需 依据客票使用条件办理。在客票有效期内，可以办理未使用航段退票，免收退票手续费。 南航在通知中明确，对于在今年11月15日12:00（含）前购买或换开的南航784开头的客票，且客票未使 用行程涉及旅行日期在2025年11月15日（含）至2025年12月31日（含）之间的日 ...