强化窗口服务本领，提升政务服务效能。昂昂溪区税务局聚焦窗口工作人员能力建设，定期组织开展线 上专题培训，依托"学习兴税"APP搭建常态化学习平台，配套开展随堂测试巩固学习成效，以学促干持 续提升工作人员业务素养，着力优化窗口办事效率，为纳税人缴费人提供更优质的服务保障。 提升服务意识，锚定为民宗旨。昂昂溪区税务局牢固树立"人人都是营商环境、事事关乎税务形象"的理 念，主动拉近与企业的沟通距离，精准聚焦企业发展痛点难点，用心倾听企业诉求心声，常态化组织开 展"上门问需、精准帮扶"专项服务，推动涉税问题在萌芽状态得到妥善解决。在此基础上，进一步健 全"企业诉求响应机制"，建立企业需求台账，实行"一企一策"定制化服务，对企业提出的涉税疑问第一 时间解答、涉费难题第一时间协调，切实把为民服务理念融入税收征管服务全流程。 下一步，昂昂溪区税务局将持续深化服务提质行动，以更优举措赋能企业发展，不断擦亮税收营商环 境"金字招牌"，为区域经济高质量发展注入强劲税务动力。(苏佳伟) 来源：齐齐哈尔市委宣传部 为持续厚植优质税收营商环境沃土，切实增强纳税人缴费人的获得感与满意度，齐齐哈尔市昂昂溪区税 务局始终锚定涉税服务痛点难点 ...

Core Viewpoint - The article outlines a scoring system for tax-related professional services, detailing how points are awarded based on various criteria such as qualifications, service records, and client evaluations [2][4][8]. Scoring Criteria Summary Qualification and Service Records - Real-name information submission is scored with 5 points for complete and accurate submissions, while incomplete or inaccurate submissions receive no points [2]. - Tax-related professional qualifications, including tax advisors and accountants, earn 5 points each, with cumulative scoring allowed [2]. - Membership in self-regulatory industry associations can earn up to 3 points, with specific associations listed [2]. - The credit rating of the service institution affects scoring, with a maximum of 10 points for the highest rating (TSC5) and lower points for lower ratings [2]. Service Performance - Tax declaration agency services are scored based on the number of clients served, with a tiered scoring system: 1 point per client for up to 200 clients, 0.5 points for 201-500 clients, and 0.1 points for over 500 clients [3]. - Professional tax consulting services earn 12 points for each client served more than once in a year, with cumulative scoring for multiple clients [3]. - Tax planning services also score 12 points per instance, with cumulative scoring for multiple clients [3]. Client Evaluation - Client evaluations can yield a maximum of 20 points, based on satisfaction levels ranging from "very satisfied" to "very dissatisfied" [4][9]. - The evaluation process is triggered after service agreements expire, encouraging timely feedback from clients [4]. Business Structure and Revenue - Scoring for business structure is based on the proportion of various service revenues, with a maximum of 10 points [9]. - Average revenue per tax service professional is calculated against provincial averages, with a maximum score of 10 points if the average meets or exceeds the provincial average [13]. Additional Criteria - Reporting service agreements can earn up to 20 points, with 0.5 points awarded for each agreement reported [13]. - Participation in industry self-regulation can earn up to 25 points, while establishing a party organization can add 5 points if there are three or more party members [13].