2026.01. 28 本文字数：1502，阅读时长大约3分钟 作者 | 第一 财经 程程 Inntopia商业情报主管福雷（Tom Foley）表示："加拿大人感到愤怒，就像是被一位老朋友背叛一样。" 1月24日在加拿大多伦多拍摄的结冰的安大略湖。（图源：新华社） "从良心上无法接受前往美国" 尽管加拿大本身就拥有惠斯勒（Whistler）和翠湖山（Mont Tremblant）等顶级滑雪胜地，很多持有Epic 或者Ikon这两家公司滑雪联票的加拿大人会"追着雪跑"，南下跑去当年降雪更多的美国科罗拉多、加利福尼 亚州和犹他州滑雪，一些滑雪度假村还接受加元兑美元以一比一汇率使用，按照近期汇率计算，这相当于加 拿大人可以享受接近30%的折扣。 今年滑雪季不少加拿大滑雪爱好者"忍痛"放弃前往美国滑雪胜地。 来自加拿大蒙特利尔的数据分析师奥利里-巴雷特（Eimear O'Leary-Barrett）是美国滑雪胜地佛蒙特州杰 伊峰（Jay Peak）的常客，自2010年来仅有2个雪季缺席。然而，随着美国总统特朗普近日再度威胁夺取 格陵兰岛，并发布一张将加拿大作为美国一部分的北美地图后，她决定下个雪季不再续签杰伊峰滑雪 ...

Group 1 - The article highlights the arrival of the winter consumption peak, emphasizing the increase in various consumer activities such as heating equipment, down jackets, ice and snow tourism, and New Year goods procurement, which also leads to a rise in consumer disputes [1] Group 2 - Common pitfalls in winter consumption include issues with warm clothing and appliances, such as falsely labeled down content, substandard electric heaters, and safety hazards with electric blankets. Consumers are advised to purchase from reputable channels, retain purchase receipts, and check product labels and certifications [2] - In the tourism sector, complaints often arise from non-refundable ski tickets, last-minute hotel price hikes, and breaches of contract in car rental services. It is recommended to check platform reviews and confirm refund policies before booking [2] - For online promotions, common issues include discrepancies in fresh goods, unclear coupon usage rules, and delivery delays. Consumers should choose reputable merchants, read promotional rules carefully, and track logistics promptly [2] Group 3 - When facing consumer issues, consumers can file complaints through various official channels, including the national 12315 platform, which has administrative enforcement power and can investigate serious issues like false advertising and price fraud [3] - The China Consumers Association provides a platform for consumer consultation and mediation services, particularly for service and contract disputes, and publishes valuable consumer warnings and comparative test reports [4] - Industry-specific complaint channels are available, such as 12328 for transportation issues, 12381 for communication services, and 12378 for financial services, which are efficient and targeted [5] Group 4 - Third-party complaint platforms like Black Cat Complaints are gaining popularity for their convenience and efficiency. The platform allows users to submit complaints through various channels and provides real-time updates on complaint progress, significantly lowering the barriers to consumer rights protection [6][7] - The platform is free and maintains a neutral stance, ensuring fairness in the communication and resolution process. It also supports collective complaints to enhance resolution efficiency [8]