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潮汐窗口服务
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天津红桥区:优化营商环境在行动
Zhong Guo Fa Zhan Wang· 2025-08-20 04:41
Group 1 - The core viewpoint of the news highlights the initiative taken by the Hongqiao District government to enhance health services for employees in local enterprises through on-site medical consultations and health management services [1][2] - The health services include free blood pressure and blood sugar measurements, disease consultations, and medication inquiries, aiming to provide comprehensive health management for employees and visitors [1] - The initiative has received positive feedback, with over a hundred individuals benefiting from the health services provided [1] Group 2 - The Hongqiao District government has been actively improving the business environment by implementing reforms such as "efficient handling of matters" and introducing new service models like "pre-inspection" and "group approval" [2] - A total of 705 new cross-province handling items have been added through cooperation agreements with relevant districts in Beijing and Hebei [2] - The online handling rate of government service matters is 92.6%, with immediate handling at 93.1% and one-time handling at 94.6%, indicating a high level of efficiency in service delivery [2]
盛泽便民服务中心“潮汐窗口”方便群众办事
Su Zhou Ri Bao· 2025-08-11 00:28
Core Points - The "Tidal Window" service model has been implemented in Shengze Town's convenience service center, allowing for dynamic management of service windows based on real-time demand, significantly reducing waiting times for citizens and businesses [1][2] - Since its launch, the "Tidal Window" has served over 200 instances, saving an average of 20 minutes of waiting time per day for users [1] - The service is designed to handle high-frequency public services such as social security and medical insurance, as well as enterprise-related matters, enhancing overall service efficiency [1][2] Summary by Sections - **Service Model**: The "Tidal Window" opens when the queue exceeds 30 people or the average wait time surpasses 30 minutes, allowing for immediate response and resource allocation [2] - **Operational Efficiency**: This model transforms traditional fixed service windows into flexible ones, optimizing human resource allocation and ensuring better service delivery [2] - **User Experience**: The initiative aims to enhance user satisfaction and improve the business environment by moving towards more intelligent and humanized government services [2]