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宁波绿城六载冠冕!满意度、忠诚度TOP.1
Xin Lang Cai Jing· 2025-07-25 09:22
Core Insights - Green City has achieved a "six consecutive championships" in customer satisfaction and loyalty in Ningbo, reflecting its strong market presence and commitment to quality living environments [2][4]. Group 1: Customer Satisfaction and Loyalty - According to the 2025 China Urban Resident Satisfaction Survey, Green City scored 93.9, an increase of 1 point from 2024, surpassing the industry average by 22.5 points and the Top 10 real estate companies by 4.2 points [2]. - The overall loyalty score reached 89.0%, exceeding the industry average by 36.2 points and the Top 10 real estate companies by 11.3 points, with Green City ranking first in loyalty across 15 cities [2]. Group 2: Product Innovation and Quality - Green City emphasizes continuous innovation in product development, focusing on quality as a dynamic standard that evolves with urban needs, ensuring that each project becomes a model for urban living [6]. - The company has successfully integrated local cultural elements into its projects, such as the "Ningbo Fuxiang Garden" and "Yuyou Zhenyuan," which have achieved significant sales and recognition in their respective markets [7][9]. Group 3: Community Engagement and Service - Green City fosters community engagement through various activities and initiatives, creating a warm and connected living environment for residents [26]. - The company has implemented a comprehensive service standard manual to enhance customer service throughout the project development lifecycle, aiming to exceed customer expectations consistently [28].