物业费缴纳上门协助服务
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农行济南济北开发区支行:下沉服务进社区,高效服务暖民心
Qi Lu Wan Bao· 2025-08-15 02:54
Core Insights - Agricultural Bank of China (ABC) has actively engaged in community service by providing on-site assistance for property fee payments, successfully collecting over 3 million yuan in just two days [1] Group 1: Service Implementation - ABC collaborated with Jiyang Branch to deliver property fee payment assistance directly to residents in a local community [1] - The initiative involved helping 1,500 residents with payment processes, ensuring accurate verification of payment details to minimize errors [1] Group 2: Customer Engagement - Staff provided personalized, one-on-one guidance, particularly for elderly residents and those unfamiliar with digital payment methods, facilitating a smoother payment experience [1] - The approach aimed to address practical difficulties faced by residents, enhancing accessibility to financial services [1] Group 3: Community Integration - This service model integrates financial services with community living, gaining recognition from residents and contributing to the optimization of community financial services [1]