社区金融服务

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农行济南济北开发区支行:下沉服务进社区,高效服务暖民心
Qi Lu Wan Bao· 2025-08-15 02:54
此次服务将金融服务与社区生活场景深度融合,既以高效成果赢得了居民认可,也为银行优化社区金融 服务积累了扎实的实践经验。 在现场服务过程中,工作人员以规范操作和细致引导为核心:一方面,逐一协助居民核对缴费信息,对 金额、户名等关键要素反复确认,从源头减少因信息误差可能引发的错缴、漏缴等纠纷,让居民在清晰 了解缴费详情的基础上完成操作;另一方面,针对老年群体、不熟悉智能设备操作的居民等,工作人员 提供一对一耐心指导,从输入信息到确认支付全程陪同,手把手帮助他们跨越操作障碍,切实解决了这 类居民在缴费环节的实际困难,让便捷服务覆盖到更多有需要的人。 近日,农行济北开发区联合济阳支行个金部主动下沉服务重心,于两日内深入济阳某小区,为1500名居 民提供了物业费缴纳上门协助服务,累计成功收缴物业费300余万元。 ...
曲阜农商银行深耕社区金融网格,激活普惠活水赋能曲阜新发展
Qi Lu Wan Bao Wang· 2025-07-03 07:52
Core Viewpoint - The establishment of the "Mei. Man Ge" grid governance brand and the appointment of financial service grid members by Qufu Rural Commercial Bank marks a significant milestone in integrating financial services into grassroots governance, enhancing community financial support and service delivery [1][3]. Group 1: Financial Service Integration - Qufu Rural Commercial Bank has officially appointed a team of financial service grid members, symbolizing a commitment to serve local communities and empower the real economy [3]. - The initiative aims to create a new channel for financial services to reach communities directly, thereby enhancing inclusive finance and community governance [3][4]. Group 2: Strategic Collaboration - The collaboration between Qufu Rural Commercial Bank and the local street committee represents a successful outcome of their strategic partnership, focusing on "Party Building + Finance" integration [4]. - A total of 36 financial grid members have been selected to work alongside 182 dedicated community grid members, establishing a comprehensive and seamless cooperation mechanism [4]. Group 3: Community Support and Equipment - Qufu Rural Commercial Bank has sponsored the event and donated 200 sets of specialized equipment for grid members, including vests and work bags, to enhance their operational efficiency and visibility [5]. - This initiative reflects the bank's commitment to supporting grassroots governance and improving community service delivery [5]. Group 4: Financial Empowerment Initiatives - The deployment of financial grid members is a key strategy for Qufu Rural Commercial Bank to deepen community financial services and facilitate resource allocation [6]. - The bank has initiated credit assessments in key areas, resulting in a total pre-approved credit limit of 11 million yuan to support local businesses [6][7]. Group 5: Building Trust and Credit Systems - Qufu Rural Commercial Bank is launching a "Credit Demonstration Market" initiative in collaboration with local authorities to establish a robust merchant credit evaluation system [7]. - This initiative aims to provide preferential financing rates and streamlined administrative processes for trustworthy merchants, thereby enhancing the local credit environment [7]. Group 6: Social Responsibility and Community Engagement - Financial grid members are actively involved in community engagement, providing financial education and support to vulnerable groups, including the elderly and young entrepreneurs [8]. - The bank is committed to optimizing its financial products and services to better meet community needs and enhance overall service quality [8]. Group 7: Future Commitment - Qufu Rural Commercial Bank aims to continue its efforts in supporting local economic development and enhancing community governance through innovative financial solutions [9].